1. HS210 Medical Office Management Unit 1 Seminar

2. Unit 1 Seminar … Review of Syllabus and Expectations Unit 1 Review (Chapter 3) Questions 10/24/20152

3. History The first medical assistants were probably neighbors lending a helping hand. The need for both administrative skills and clinical skills emerged as record keeping and other business details became more vital in physician offices. Schools began offering training programs in the late 1940s. Medical assistant organizations began developing in 1950, and certifying examinations followed soon after. 10/24/20153

4. Duties Administrative medical assisting duties. Clinical medical assisting duties. 10/24/20154

5. Taking medical histories Explaining treatment procedures to patients Preparing patients for examination Assisting the physician during the examination Collecting and preparing laboratory specimens Performing basic laboratory tests Instructing patients about medication and special diets 10/24/20155 Clinical Duties

6. Preparing and administering medications as directed by a physician Authorizing prescription refills as directed Drawing blood Taking electrocardiograms Removing sutures and changing dressings Other duties allowed by state regulation and under physician direction 10/24/20156 Clinical Duties

7. Using computer applications Answering telephones Greeting patients Updating and filing patient medical records Coding and filling out insurance forms Scheduling appointments Arranging for hospital admissions and laboratory services Handling correspondence, billing, and bookkeeping Other duties allowed by state regulation and under physician direction 10/24/20157 Administrative Duties

8. Medical assistants are found in: physicians’ offices chiropractors’ offices podiatrists’ offices hospitals surgery centers freestanding emergency centers 10/24/20158

9. Why is “professionalism” important for the medical assistant? 10/24/20159 Professionalism

10. Medical Office Manager Scheduling: Medical office managers are responsible for the schedules of physicians in the medical practice. This involves looking over any appointments scheduled by other members of the office team and checking for any potential timing conflicts. Finances: The medical office manager often oversees the financial operations of the practice by making deposits, reconciling account information and paying bills. Facilities: Medical office managers help arrange regular cleaning staff as well as routine and emergency maintenance visits for the building's facilities. They also order necessary medical and office supplies for the practice. Billing: Medical office managers oversee the billing efforts of the practice, either by supervising medical billers or performing the functions on their own. Medical billing involves submitting claims to insurance companies, processing the company's response, and submitting billing statements to patients for any unpaid balances. Supervision: Medical Office managers supervise other members of the practice's staff, such as receptionists, medical billers, transcriptionists and medical assistants. This supervision often involves hiring, training, coaching, delegating, disciplining and assessing performance. 10/24/201510

11. Continuing Education The professional medical assistant must continually learn about the medical profession and the newest trends and information that affect the medical assistant profession. 10/24/201511

12. Continuing Education Reading literature related to the area in which the medical assistant is employed Attending educational seminars Attending meetings and conventions for medical assistants Taking advantage of CEUs 10/24/201512

13. Projections data from the National Employment Matrix Occupational Title SOC CodeEmployment 2006 Projected Employment 2016 Change 2006 - 2016 NumberPercent Medical Assistants31-9092417,000565,000148,00035 Occupational TitleSOC CodeEmployment 2008Projected Employment 2018 Change 2008 - 2018 NumberPercent Medical assistants31-9092483,600647,500163,90034 10/24/201513 Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2008-09 Edition, Medical Assistants, on the Internet at http://www.bls.gov/oco/ocos164.htm (visited April 12, 2009 and January 1, 2011).

14. American Association of Medical Assistants 10/24/201514 LOCAL CHAPTERS Alaska Society of Medical Assistants: http://www.alaskamedicalassistants.or g http://www.alaskamedicalassistants.or g Michigan Society of Medical Assistants: http://www.MSMAonline.org http://www.MSMAonline.org Ohio Society of Medical Assistants: http://www.ossma.org http://www.ossma.org Arkansas Society of Medical Assistants: http://arsma.org http://arsma.org Minnesota Society of Medical Assistants: http://www.mnsma.org http://www.mnsma.org Pennsylvania Society of Medical Assistants: http://www.pasociety-cma.org http://www.pasociety-cma.org Connecticut Society of Medical Assistants: http://www.ctsma.org/ http://www.ctsma.org/ Minnesota Society of Medical Assistants: http://www.mnsma.org http://www.mnsma.org South Carolina Society of Medical Assistants: http://www.scsma.org http://www.scsma.org Florida Society of Medical Assistants: http://www.fsmaonline.org/ http://www.fsmaonline.org/ Nebraska Society of Medical Assistants: http://nsmaonline.org http://nsmaonline.org South Dakota Society of Medical Assistants: http://www.sdsma.net http://www.sdsma.net Illinois Society of Medical Assistants: http://www.ilsocmedasst.org http://www.ilsocmedasst.org New Hampshire State Society of Medical Assistants: http://www.nhsma.com http://www.nhsma.com Tennessee Society of Medical Assistants: http://www.TNSMA.org/ http://www.TNSMA.org/ Indiana Society of Medical Assistants: http://www.insocmedasst.org/ http://www.insocmedasst.org/ New Jersey State Society of Medical Assistants: http://www.njma.org/ http://www.njma.org/ Texas Society of Medical Assistants: http://www.tsma-tx.org http://www.tsma-tx.org Iowa Society of Medical Assistants: http://www.iowasma.org http://www.iowasma.org New Mexico Society of Medical Assistants: http://nmsma.netfirms.com/ http://nmsma.netfirms.com/ Virginia Society of Medical Assistants: http://www.virginiasocietyofmedicalassistants.or g http://www.virginiasocietyofmedicalassistants.or g Maryland Society of Medical Assistants: http://www.msma-online.org http://www.msma-online.org New York State Society of Medical Assistants: http://www.nysmedassist.org http://www.nysmedassist.org Washington State Society of Medical Assistants: http://www.wssma.org http://www.wssma.org Massachusetts Society of Medical Assistants: http://www.medicalassistant.org/ http://www.medicalassistant.org/ North Carolina Society of Medical Assistants: http://members.aol.com/nccmas/ncsma.html http://members.aol.com/nccmas/ncsma.html Wisconsin Society of Medical Assistants: http://www.wsma.net http://www.wsma.net

15. Unit 1 Seminar Good Night! 10/24/201515