1. CaseBank Technologies Inc. OMDEC PARTNERS MEETING October 29, 2007 …… illuminating the world of Diagnostics This presentation contains CaseBank Commercially Sensitive information. It is provided under the terms of an Existing Non- Disclosure Agreement or equivalent understanding, and is not to be disclosed to third parties or reproduced without CaseBank’s written permission received in advance.

2. Introductions Phil D’Eon – President, CTO, Founder Technology Visionary, Bus Dev 20 years Founder Atlantis Aerospace; SpotLight Former Licensed Aircraft & Avionics Tech. and Pilot Tony O’Hara – CEO, Founder Operations, Finance & Legal, Bus Dev 30 years GM innovative technology companies Mark Langley - VP R&D, Founder Technology Innovation and SpotLight Architecture 14 years advanced R&D; Product Management

3. Mission CaseBank develops & deploys Integrated Guided Diagnostic Solutions to vastly improve First-Time-Fix for companies that sell, support, operate, and maintain capital-intensive equipment. ______________ “ Software that brings the relevant experience of an entire industry to bear on any single problem”

4. CaseBank Overview Spin-off from Atlantis Aerospace in 1999 Experience-based Customer Support Solutions Focused on “First-Time-Fix”, through “Guided- Diagnostics” SpotLight TM Knowledge Sharing & Collaboration Rondo TM Knowledge Mining Mentor TM Technical Training Several Canadian & US patents HQ in Brampton, near Toronto, Canada 35 employees & specialty consultants, growing rapidly

5. SpotLight Applications

6. Non-Aerospace Pilot Projects

7. The Core Problem: Anticipated vs. Actual Experience On- Board Diag. FMEA FIM PHM Design Anticipating what will fail, and preparing for it. Experiencing what actually fails, and recognizing it. “the real world” “the design world”

8. Anticipated vs. Actual Failures Compared failure modes in FMEA to those encountered in the field Turbofan Engine Extracted from CaseBank study published in IEEE Paper “Comparison of FMEA and Field Experience for a Turbofan Engine with Application to Case-Based Reasoning” “Anticipated” failure modes Overlap of 142 (19.5%) 610 FMEA “Experienced” failure modes (primarily LRUs) 727 Field Experience

9. SpotLight Guided Diagnostics ALL REAL FAULTS SpotLight System Continually enriched Integrated Guided Diagnostic System With > 90% effectiveness Fault Isolation Manuals Built-InTest ServiceBulletins New 45% of troubleshooting attempts fail

10. SpotLight Casebase 2SpotLight evaluates the context of the symptoms “Has anyone seen anything like this before?” 1 User enters observed symptoms Symptom-based Knowledge Delivery 3 The problem is rapidly identified using the best available experience. “Do these tests...... This is your problem ”

11. Knowledge Security and Quality Control Stored Solutions NEW 4 Knowledgebase is then updated. Sessions 3Experts review and verify the solutions (SMEs, Manufacturers & OEMs) 1CaseBank reviews unresolved sessions (CaseBank) 2 CaseBank prepares new solutions (Input from Maintainers, Manufacturers & OEMs)

12. “Trusted Broker” in a Knowledge Matrix Suppliers OEMs Sub-system knowledgebase Aircraft knowledgebase

13. Discussion