1. MobiLIB: A Library Service for Generation ‘Mobile’ at North Carolina State University Markus Wust (North Carolina State University) ALA | June 23, 2007

2. Why Mobile 1 Growth of mobile phone industry Spread of mobile phones –2.7 billion mobile phones world wide as of January 2007 –“During 2007 the first cross-over will happen, with more users accessing [the Internet] via phone than PC.” http://communities-dominate.blogs.com/brands/2007/01/putting_27_bill.html

3. Why Mobile 2 Educational institutions –Ball State University, University of Texas Mobile devices in education: “ In the next two years, we predict that mobile phones will be accepted tools on campus, as desirable and common as personal computers. … With over 225 million mobile phones manufactured each year worldwide, innovation in these devices is occurring at an unprecedented pace.” (New Media Consortium Horizon 2007 Report)

4. Why Mobile 3 Commercial content providers –Yahoo/Google/MSN/… –Facebook/Flickr/MySpace/… –Eric Schmidt, Google CEO: “Mobile, mobile, mobile…” “The biggest growth areas are clearly within the mobile space…” http://www.usatoday.com/tech/techinvestor/industry/2007-04-20-mobile-ads_N.htm

5. Choosing Services No data on mobile phone usage at NCSU, what services students would like Small set of services What could be useful in mobile environment –Peter Brantley, Executive Director, DLF: “ If you start to think more about what users are doing, and less about the information you have, and how you have traditionally provided it, then really cool things can emerge…” http://ono.cdlib.org/archives/shimenawa/000172.html

6. Design 1 Consider: –Variety of browsers –Variety of platforms –Small screens and input devices –Different usage scenarios

7. Design 2 XHTML/CSS Access keys –Easier navigation Phone numbers can be dialed by clicking on them 1. Catalog Search 2. Computers 3. Library Hours 4. Campus Directory 5. Contact Us 6. Links 7. Wolfline Status

8. MobiLIB Currently 7 services: 1.Catalog Search 2.Computers 3.Library Hours 4.Campus Directory 5.Contact Us 6.Links 7.Wolfline Status

9. Catalog Search 1 Based on existing Catalog Web Service –Provides search results in different formats (XML,RSS, JSON, OpenSearch) 2 XSLT style sheets transform the returned XML file to create display pages

10. Catalog Search 2

11. Catalog Search 3

12. Catalog Search 4

13. Computers 1 Shows available computers at NCSU’s main library Originally used bar graphs, but difficult to interpret –Switched to text-only

14. Computers 2

15. Computers 3

16. Library Hours 1 Based on prototype for dynamic opening hours page Only shows today’s and tomorrow’s hours

17. Library Hours 2

18. Library Hours 3

19. Campus Directory 1 Originally only library staff directory –Probably not useful to students, staff, and faculty –How is it different from “Contact Us”? Connects to the university’s LDAP server

20. Campus Directory 2

21. Campus Directory 3

22. Contact Us 1 Contact information for key library departments and services

23. Contact Us 2

24. Contact Us 3

25. Links 1 Selection of links to external content and service providers

26. Links 2

27. Links 3

28. Wolfline Status 1 By TransLoc Inc. Shows current location of University buses Text-only version of graphic web interface

29. Wolfline Status 2

30. Wolfline Status 3

31. Wolfline Status 4

32. Next Steps Usability testing/focus groups Implementation of feedback on current/new services “My MobiLIB”: –Place holds –Renew items –Send results to citation manager Exploring use of text messaging for library applications

33. Credits Staff of NCSU Libraries Especially: –Tito Sierra –Emily Lynema –Nick Mangine –Jeff Essic

34. Questions? MobiLIB –Service http://www.lib.ncsu.edu/m –Project http://www.lib.ncsu.edu/dli/projects/mobilib/ Markus Wust NCSU Libraries Fellow markus_wust@ncsu.edu