2. Reporting & Analysis Platform A New Standard for the Delivery of Human Resources Metrics

3. Employment Solutions The Offering plan acquire optimize Technology & process Web-based Screening Applicant Tracking Tools IVR HRIS Learning Management Systems Performance Management

5. PRESENTATION LAYER Reporting: Client/ Internal ProcessesFeedback / Analysis Data Repository SLA’s Benchmarks Business Impact Productivity TRANSLATION LAYER / Extract Transform & Load Reporting and Analysis Platform Architecture Reporting & Analysis Platform HRISLMS Performance Mgt Surveys Spread Sheets Applicant Tracking Other

6. Spherion Recruiting Team Customer/applicant satisfaction Cycle Time/time to start Submission-to-hire Talent pool identified/qualified Individual and team performance Diversity measures Requisition management Sourcing productivity Workload management Management Team Satisfaction: Candidates, users, management Service level performance Cycle time performance Requisition activity & trends Attrition MBE/WBE/SBD usage Cost per hire Recruiter utilization/workload distribution Diversity: slate/hires/etc.

7. Directors & Staffing Mgmt Team Overall performance Cycle time Internal vs. external Hiring manager satisfaction EEO distribution Hiring distribution by LOB Diversity results Cost per hire Rate and source of candidates and exits MBE/WBE/SBD usage Hiring Managers Cycle time/days to start Average slate Average time to hire by position Response time Source success Satisfaction Diversity Cost per hire Retention/performance

8. Cycle Time Candidate Source Employee Performance Line of Business Exempt Status Geography Job Title Hiring Manager Cost Center Attrition Career Level Time Customer Satisfaction Cost Per Hire Requisition Ethnicity Recruiter Gender Diversity Response Time Agency Job Type Line Manager Productivity Team Performance Hire Volume Performance Rating

9. Cost Center Diversity Geography Productivity Agency Cost Per Hire Candidate Source Employee Performance Attrition Diversity Customer Satisfaction Response Time Time Line Manager Productivity Hire Volume Cycle Time Team Performance Hiring Manager Line of Business Exempt Status Gender Requisition Job Type Time Career Level Attrition Cycle Time Employee Performance Candidate Source Customer Satisfaction Team Performance Diversity Line Manager Hire Volume Response Time Recruiter Performance Rating Job Title Job Title Exempt Status Hiring Manager Cost Center Gender Agency Job Type Cost Per Hire Line of Business Performance Rating Geography Career Level Diversity Requisition Recruiter