1. Contract Compliance Presented By: Maggie Laird Presented By: Maggie Laird

2. Welcome CCG Contestants To the 2007 Contract Compliance Game Show

3. Bob Barker says “Come on Down” Can you name the first contracts and the costs?

4. What was the first Contract? Contracts have been around since the Garden of Eden Someone monitored the contract. Non-compliance resulted in a penalty!

5. Next came Treaties and Pacts Even the Indians had contracts No one monitored the deliverables

6. Then came contracts at work

7. Contestants… How many contracts did you engage in to get here today? Travel authorization Airlines Transportation Hotel Travel Reimbursement Don’t forget – CCG registration ?

8. Contestants… List five different types of contracts you use at work 1. 2. 3. 4. 5.

9. Contestants - name different fleet contracts 1.Vehicle Specifications 2.Warranties 3.Parts and Supplies 4.Labor (unions) 5.Auctions and vehicle disposal 6.Fuel and bulk fluids

10. Contestants you can use your lifeline 7. Labor benefits 8. In house warranties 9. Rates and billing 10. Response and delivery times 11. PM compliance 12. Outsourced repairs

11. Let’s Make A Deal! Monty Hall would ask the person dressed as a Fleet Manager to choose – What’s behind Door # 1? Door # 2? Door # 3?

12. Door # 1 Contract Compliance Door # 1 Manage the contracts Door # 2 Pass the buck »let Purchasing deal with it Door # 3 Empty – don’t do anything

13. Door # 1 Let’s open the door Expectations Pricing Delivery times Cost avoidance Repair estimates Warranties and guarantees Quality

14. Contract Compliance – the next level Service Writers Foreman Parts and Storekeepers Buyers Technicians

15. Jeopardy Contract Compliance categories Use Faster to Win

16. Equip/ Asset Work Orders Warranty Tracking PartsUtilitiesReports $100 $200 $300 $400 $500

17. Using FASTER

18. Equipment/Assets $ 100 Master Tab $ 200 Notes Tab $ 300 Warranty Tab $ 400 PM Tab

19. Work Orders $ 100 Header $ 200 Reason codes $ 300 Parts Issued Tab $ 400 Search Tab

20. Warranty Tracking $ 100 Monies applied for $ 200 Monies received $ 300 Search $ 400 Billing Credits

21. Parts Inventory $ 100 Master Tab $ 200 Order/Receipt Tab $ 300 Warranty Tab $ 400 Issue Search

22. Parts Processing $ 100 Issue Search Tab $ 200 Order Tab $ 300 Receipts Tab $ 400 Order Search

23. Independent Issue $ 100 Parts Tab $ 200 Search Tab $ 300 Daily Double $ 400 Daily Double

24. Utilities $ 100 Parts Lists $ 200 Task Lists $ 300 Daily Double $ 400 Daily Double

25. Reports $ 100 On line search $ 200 Standard Reports $ 300 Export to Excel $ 400 Customized reports

26. Contestants Make a list of five items that you would like to track using FASTER that you don’t currently 1. 2. 3. 4. 5.

27. Deal or No Deal? Don’t leave money on the desk

28. Contestants Play the CCG FASTER Contract Compliance Game and win big! Thanks for joining us – now for a message from our sponsors…

29. Thanks for joining us today CCG FASTER, Norfolk, VA www.ccgsystems.com Maggie Laird Laird Consulting www.lairdcompanies.com