1. Drive Your Order Management with GIS Optimizing Delivery of Service to Location Rodney Conger – Dave Lewis

2. Order Management Challenge Optimized Work Customer Commitments Availability of Resources Geographic Factors Network Analyst VRP Solver Optimized work is fed back into Order Management System Order Management System

3. In the past… Point-in-Time Planning Order Management System Export Plan Import Orders

4. In the past… Point-in-Time Planning Order Management System Export Plan Import Orders

5. Delivering… Dynamic Route Planning Orders received Resources applied to plan Orders cancelled, updated Plan details synchronized Enterprise reporting

6. Let’s have a look at how this works… Esri will present a series of screen shots to illustrate how the system works For those that are interested, we can follow up with a live demo …Yes, this is real folks...

7. ArcGIS Location Platform is the Foundation Geo-spatial Enablement Route Planning Dashboard Reporting Field Crews Server Online Content and Services “GIS Ready” Data Integrated Enterprise System ArcGIS Platform Order Management System Enterprise Resource Planning Customer Care and Billing Other Business Systems Geo-Enabled Orders Continuous Order Planning Geospatial Dashboard and KPI Reporting Alerting and Exception Management

8. Some Important Wrap Up Notes… This is a real solution and Esri is currently working on this (not vapor-ware) Implementation pattern using the ArcGIS Platform Well-defined interface specifications for business systems (e.g. OMS, ERP, CC&B) Currently these tools are available via Professional Services engagement

9. Rodney Conger Implementation Manager, Logistics rconger@esri.com 909-793-2853 x4446 Dave Lewis Practice Manager, Logistics dlewis@esri.com 415-238-3037 Open Discussion… Were interested in your feedback Does this provide value to your organization? Any suggestions?

10. Thank you! Please fill out the session survey in your mobile app Select or search this session’s title in the Mobile App Click “Technical Workshop Survey” Answer a few short questions and enter any comments

12. How Enterprise Route Planning is Different Apply Update to Current Plan Assign to Resource Detect Potential Exceptions and Alert User Apply Plan ] changes to the Order Order is continuously updated GeoSpatial Dashboard And Reporting GeoSpatial Dashboard And Reporting Steve: Would like to give this a more Esri look and feel. Make graphics a little more visually appealing Geo-enabled Order Management System Enterprise Resource Planning Mobile Field Crews Mobile Field Crews