1. The '30 Minute' People Manager - Effectiveness in turbulent times AsiaNet Hong Kong Shanghai Beijing Guangzhou London

2. In times like these, Managers have: MORE to do MORE pressure LESS time LESS support LESS resource Yet need to keep staff motivated and reassured AsiaNet Hong Kong Shanghai Beijing Guangzhou London

3. KPI's & Deliverables don't go away Deadlines have to be met People management can suffer… BUT, we know from previous downturns  Companies that DO invest in people recover faster  Those that DON'T are twice as likely to fail Something's Got To Give! AsiaNet Hong Kong Shanghai Beijing Guangzhou London

4. Here is a simple and effective tool kit………….. HOW TO: - Assess interview candidates - Measure employee performance - Motivate and retain staff - Communicate effectively - Monitor employee morale Line Managers Need Help AsiaNet Hong Kong Shanghai Beijing Guangzhou London

5. Simple but targeted Quick and easy to complete HOW TO: Assess Interview Candidates AsiaNet Hong Kong Shanghai Beijing Guangzhou London

6. Simple but targeted Quick and easy to complete HOW TO: Measure Performance AsiaNet Hong Kong Shanghai Beijing Guangzhou London

7. The 60% of staff who are the backbone of your organisation, who get the “C” rating year after year need reassurance & to be 'connected' Often overlooked are: - Recognition (eg. 'thank you', voucher, lunch, 'WOW!', etc) - MBWA - Development Activity (eg. 'lunch & learn') - Career Planning & Succession Planning Low cost, tailor made solutions that are time effective HOW TO: Motivate & Retain Staff AsiaNet Hong Kong Shanghai Beijing Guangzhou London W O W ! A sincere thank you to ____ Sally Li ____ Who did a great job __Providing top customer service to ACME Trading today____________________________ Acknowledged by _Ben Chan__ Date : _May 5 2009_ W O W ! A sincere thank you to ____ Sally Li ____ Who did a great job __Providing top customer service to ACME Trading today____________________________ Acknowledged by _Ben Chan__ Date : _May 5 2009_

8. AsiaNet Hong Kong Shanghai Beijing Guangzhou London Remarks: -List top 2 backfills in priority order -Potential Rating (R1 = Ready Immediately ; R2 = Ready up to 1 year ; R3 = Ready 2-3 years) -Risk of Leaving Rating (High Risk = 3; Medium Risk = 2; Low Risk = 1) Philippe Martin Managing Director Lisa WongR1/3 Ken LiR3/1 Pierre Holliday Head of Sales Susan Kwan Head of Operations Peter Chow Head of Supply Chain Sally Tse Head of Office Admin Bill LeungR2/1Kenny YoungR3/3Julie TanR1/1 Victor NgR3/3 XYZ Trading - Succession Planning

9. Simple targeted team briefing Powerful & Cost Effective HOW TO: Communicate with Staff AsiaNet Hong Kong Shanghai Beijing Guangzhou London

10. Simple and targeted Quick, Cost Effective HOW TO: Gauge Employee Morale and identify issues AsiaNet Hong Kong Shanghai Beijing Guangzhou London

11. In 30 minutes we have -Highlighted a business-critical challenge that can give you competitive advantage -Introduced tools and techniques to deliver that are simple, time friendly, cost-effective and customized to your needs The 30 Minute People Manager AsiaNet Hong Kong Shanghai Beijing Guangzhou London

12. Questions AsiaNet Hong Kong Shanghai Beijing Guangzhou London