1. Make the Most of your Reporting with JReport Experts Christie Gunden Marketing Manager Jinfonet Software Rockville, MD Greg Harris Product Engineer Jinfonet Software Rockville, MD

2. Agenda Company Overview Market Positioning JReport’s Professional Services Live Demo Customer Example: KANA Q & A

3. Jinfonet Software Our Mission: To simplify information delivery & data visualization for enterprise applications. About Jinfonet Software: –First to Offer Embedded Reporting for Java Apps Since 1998 –Profitable with Significant Re-investment in R&D –Experienced team of Java Developers Continually Enhancing JReport –Global Presence: Branches in East/West Coast US and China VAR Partners in Europe, Asia-Pacific and South America

4. JReport: Power Made Easy ease of use and embedding completeness of features BI Platforms Open Source JReport complex systems simplistic solutions embeddable power legacy tools

5. JReport Core Concepts 100% Java for seamless integration Numerous Applications “Powered by JReport”: IBM, EMC, GSA etc. Create Rich Dashboards, Charts & Tables Quick, Interactive Data Analysis Self Service Reporting at Your Fingertips Intuitive Data Exploration 5

6. Choose from 40+ Chart Types and Styles 6 BarBenchLine Area PieDoughnut Combo: Line + Area Combo: Line + Bar Full GaugeLinear GaugeBubble Gauge BubbleBulletStockRadar Half GaugeQuarter Gauge ScatterSpark Line

7. Interact with your Data 7 Drill on ChartLink ReportDrill on Crosstab Conditional FormattingGo to Detail Interaction among components

8. Professional Services Overview: Engineering Services On-Site Training On-Line Training

9. Professional Services Overview Engineering Services -Application Integration -Single Sign On (SSO) and customized security -User Interface and JReport API development -Deployed into other application servers -Schema Design -Report Design -Performance Optimization

10. Professional Services Overview On-Site Training: -Quick Start Program -JReport Designer Training -JReport Server Administration -JReport Live Training -Customized Training

11. Professional Services Overview Web-Based Training Courses 1.JReport Designer Training 2.JReport Live Training 3.JReport Server Training 4.Instructor Assisted

12. JReport Demo 12

13. Government Software / Consulting Healthcare / Healthcare Insurance Telecom Consumer / Manufacturing Financial Services 13 Intro: JReport Customers

14. JReport Case Study: KANA Software

15. About KANA Designs and sells customer service solutions for both commercial and government sectors. KANA is a world leader in multi- channel customer service and develops a number of CRM products. KANA’s Reporting Requirements Needed a BI reporting solution with: –Easier setup and implementation –More intuitive reports for end user interactions –Ad hoc reporting and the ability to quickly modify report settings 15

16. JReport’s Solution: -Customized engagement -Converted all Crystal Reports -On-site training JReport Case Study: KANA Software

17. KANA Software: “The level of support from Jinfonet through the evaluation process and beyond has been outstanding. I can truly say that Jinfonet support is head and shoulders above every other vendor.” - Vikas Nehru, VP of Products for KANA

18. Q & A Have questions? Type them into the chat box. Web: http://www.jinfonet.comhttp://www.jinfonet.com E-Mail: gregharris@jinfonet.com Sales: Sales@jinfonet.comSales@jinfonet.com Phone: 240-477-1000

19. Sign Up Today for our April Webinar! Advanced Data Visualization: Monitor KPI’s at a Glance Advanced Data Visualization: Monitor KPI’s at a Glance Wednesday, April 18 th at 2:00 PM EST Go to the resources section of www.jinfonet.com for more details and registration links!www.jinfonet.com