1. Self-Control

2. Talking Point 1 Why is it important to stay calm? What suffers when we don’t?Why is it important to stay calm? What suffers when we don’t? What role do the pre-frontal lobes play?What role do the pre-frontal lobes play?

3. Talking Point 2 Why can one small hassle drive us over the brink?Why can one small hassle drive us over the brink? Describe a time when this happened to you.Describe a time when this happened to you. What effect does cortisol have?What effect does cortisol have? What other stresses had preceded the incident you recalled?What other stresses had preceded the incident you recalled?

4. Talking Point 3 What are the “Just Say No” circuits?What are the “Just Say No” circuits? Why are some people resilient while others get upset?Why are some people resilient while others get upset? –Which are you? How does this relate to self- control?How does this relate to self- control?

5. Talking Point 4 How can bad moods be used to our advantage?How can bad moods be used to our advantage? Describe a time when you were able to channel negative emotion into a positive action.Describe a time when you were able to channel negative emotion into a positive action.

6. Talking Point 5 What hazards can arise from over control?What hazards can arise from over control?

7. Talking Point 6 What does emotional competence mean? What does it look like?What does emotional competence mean? What does it look like? How is self-regulation created?How is self-regulation created?

8. Self-Control: Managing disruptive emotions & impulses effectively  Managing impulsive feelings & distressing emotions well  Stay composed, positive & unflappable even in trying moments  Think clearly & stay focused under pressure Managing one’s internal states, impulses & resources

9. Talking Point 7 Why do bosses create stress at work? What may they be trying to accomplish?Why do bosses create stress at work? What may they be trying to accomplish? What can they create instead?What can they create instead?

10. Talking Point 8 Why are stress management techniques helpful? What can they create?Why are stress management techniques helpful? What can they create? What stress management techniques do you use?What stress management techniques do you use?

11. Talking Point 9 What work relationship has the greatest impact on our emotional & physical health & why?What work relationship has the greatest impact on our emotional & physical health & why?

12. Talking Point 10 What is the relationship between your brain & your health?What is the relationship between your brain & your health? What role does cortisol play?What role does cortisol play? Have you ever observed / experienced this relationship between emotions & physical illness?Have you ever observed / experienced this relationship between emotions & physical illness?

13. Talking Point 11 How does self-awareness pay off? What benefits does one reap?How does self-awareness pay off? What benefits does one reap?

14. Talking Point 12 Do you know any unflappable imploders? Describe him or her.Do you know any unflappable imploders? Describe him or her.

15. Talking Point 13 What can you learn about self- control from cops?What can you learn about self- control from cops?

16. Talking Point 14 What is the difference between good stress & bad stress in termsWhat is the difference between good stress & bad stress in terms –of behavior? –of biochemistry? What state allows for peak performance?What state allows for peak performance?

17. Good Stress States:States: –overwhelmed –paralyzed –demoralized BiochemistryBiochemistry –parasympathetic nervous system –cortisol States: –mobilized –motivated –high energy –maximal effort –positive mood Biochemistry –sympathetic nervous system catecholamines –adrenaline –noradrenaline Bad Stress

18. Trustworthiness: Displaying honesty & integrity  Act ethically & are above reproach  Build trust through their reliability & authenticity  Admit their own mistakes & confront unethical actions in others  Take touch, principled stands even if they are unpopular Managing one’s internal states, impulses & resources Conscientiousness: Maintaining integrity & taking responsibility for personal performance  Meet commitments & keep promises  Hold themselves accountable for meeting their objectives  Are organized & careful in their work

19. Talking Point 15 Describe someone you consider to have integrity. How do they behave?Describe someone you consider to have integrity. How do they behave?

20. Talking Point 16 Have you ever been asked to behave unethically on the job? How did you handle it?Have you ever been asked to behave unethically on the job? How did you handle it?

21. Talking Point 17 Why is impulse control, self- restraint important? What does allow to occur?Why is impulse control, self- restraint important? What does allow to occur? Describe a time when impulse control kept you from doing something self-destructive.Describe a time when impulse control kept you from doing something self-destructive.

22. Talking Point 18 How conscientious are you? punctualpunctual careful in doing workcareful in doing work self-disciplinedself-disciplined scrupulous in attending to responsibilitiesscrupulous in attending to responsibilities follow the rulesfollow the rules help outhelp out concerned about co- workersconcerned about co- workers get to work on timeget to work on time never abuse sick leavenever abuse sick leave always get things done on deadlinealways get things done on deadline absence of empathy lack of social skills hold others to own standards overly judgmental critical of co-workers strained relationships relentless conformity damper on creativity

23. Adaptability: Flexibility in handling change & challenges  Smoothly handle multiple demands, shifting priorities & rapid change  Adapt their responses & tactics to fit fluid circumstances  Are flexible in how they see events Innovation: Being open to novel ideas, approaches & new information  See out fresh ideas from a wide variety of sources  Entertain original solutions to problems  Generate new ideas  Take fresh perspectives & risks in their thinking Managing one’s internal states, impulses & resources

24. Talking Point 19 Have you ever resisted change on the job? What emotions were involved?Have you ever resisted change on the job? What emotions were involved?

25. Talking Point 20 Describe a time when you experienced a “creativity killer.”Describe a time when you experienced a “creativity killer.” –surveillance –evaluation –over-control –relentless deadlines

26. Talking Point 21 What is the relationship of emotion to innovation?What is the relationship of emotion to innovation? Of self-control & innovation?Of self-control & innovation?

27. Self-Control: Managing disruptive emotions & impulses effectively  Managing impulsive feelings & distressing emotions well  Stay composed, positive & unflappable even in trying moments  Think clearly & stay focused under pressure Trustworthiness: Displaying honesty & integrity  Act ethically & are above reproach  Build trust through their reliability & authenticity  Admit their own mistakes & confront unethical actions in others  Take touch, principled stands even if they are unpopular Managing one’s internal states, impulses & resources Conscientiousness: Maintaining integrity & taking responsibility for personal performance  Meet commitments & keep promises  Hold themselves accountable for meeting their objectives  Are organized & careful in their work

28. Adaptability: Flexibility in handling change & challenges  Smoothly handle multiple demands, shifting priorities & rapid change  Adapt their responses & tactics to fit fluid circumstances  Are flexible in how they see events Innovation: Being open to novel ideas, approaches & new information  See out fresh ideas from a wide variety of sources  Entertain original solutions to problems  Generate new ideas  Take fresh perspectives & risks in their thinking Managing one’s internal states, impulses & resources