2. Small Business Resource Power Point Series Getting Referrals

3. Referrals Referrals are a way of obtaining more suspects and prospects for your business This PowerPoint suggests many ways of obtaining referrals for your business But remember - you must follow through with your quality service or product

4. Suggested Essentials Always ask for referrals - word of mouth advertising is usually free. Make sure you provide good customer service - happy customers more likely to provide referrals. To be effective quickly follow up and keep records.

5. Ways Of Obtaining Referrals Start by asking people you come in contact with on a regular basis. Create a referral feedback form on your Web site. Hold a contest on your web site to get referrals, the person who gives the most referrals wins a prize. Ask for referrals with your signature file in your e-mails.

6. Ways Of Obtaining Referrals Ask readers to forward your e-mail newsletter to people who might interested. Barter for referrals. Ask your current customers and clients for referrals. First you must make them happy.

7. Ways Of Obtaining Referrals Send your customers online greeting cards on holidays. Swap referrals with other businesses. Make a note on your Web site asking visitors to refer it to others.

8. Ways Of Obtaining Referrals Use an e-mail form on your Web site so visitors can quickly send referrals to your site without hassle. Set up a system to refer your customers to another business' Web site if, in exchange, they do the same for your business. You both should have the same target audience but aren't in direct competition.

9. Reward Those That Give Always reward people who give you referrals. Mail or e-mail them a thank-you note. Send them a thank you gift. Give them a gift certificate or coupon.

10. Reward Those That Give Send them flowers. Give them discounts on other products or services. Offer them a percentage of the profit on each referred sale.

11. PowerPoint Content As such, the contents should not be relied upon and professional advice should be taken in specific cases. In addition, none of the content of this PowerPoint or related publications or links will form any part of any contract between us or constitutes an offer by Strategic Marketing Ventures Ltd

12. Powerpoint User Guidelines These Power points are for the personal use of members of any of the online marketing resource centres provided by Small Business Resource Ltd. Members may download these Power points and re-brand and amend provided the following attribution is stated at the end. “This Powerpoint has been sourced from Small Business Resource Ltd.”

13. Reasons to join To get more PowerPoints like these To get free downloads To get discounts on our services To get access to our resource centre Many other Powerpoints in this series in the members area