1. Project Name POST-MORTEM MEETING
Date:
Author:
Internal use

2. Post mortem agenda 1 Project Overview 2 Metric result vs. plan 3
Causal Analysis 3
Risk/Issue 4
Lessons & Practices 5

3. 1. Project Overview Project scope & objectives
SRS;Design;Coding;Unit Test;
Maintain Voice tools: VStarlite, VCM, ClipLibraryTool, Voice Monitor, Voice Health.
Project Duration & Effort #
Items
Actual
Planned 1
Start Date
05-Aug-13 2
End Date
31-Dec-13 3
Duration
148
217 4
Effort
494
540.6

4. 1. Project Overview
Project organization
FSOFT

5. Committed delivery date
1. Project overview
Schedule Achievement
Deliverables & Milestones
No.
Deliverable
Committed delivery date
Actual delivery date
Deviation

6. 1. Project Overview
Achievements

7. 2. Metric result vs. plan 93 0.2 95 # Metrics Unit Actual
Project Target
Formula
QUALITY (Q) 1
Customer Satisfaction
Point
100 93
= Total point of customer survey point
Note:
Max is 100, Min = 0 2
Leakage
Wdef/MM
0.2
= No of Wdef Defects detected after delivery for acceptance test of a product/Product size 3
Process compliance rate % 92 95
= SUMPRODUCT(checked items,assessment results)/SUM(checked items).
Note: only include checked items with assessment results = 0, 50, 100.
COST (C) 4
Effort Efficiency
98.04
= (Billable effort/Calendar effort)*100% 5
Correction Cost 7
= (Effort Usage on Technical Rework/Total Effort Usage)*100%
where
- Effort Usage on Technical rework is effort spent on "Engineering processes" with Type = Correct
- Engineering processes are: Requirement, Design, Coding, Deployment, Customer Support, Testing
DELIVERY (D) 6
Timeliness
= (No of deliverable delivered on time/ Total # of deliverables delivered)*100%
Note: Just count for the formal deliverables which are committed in Delivery Schedule in WO

8. 3. Causal Analysis

9. 4. Risk/Issue Risk Issue No Description Mitigation Action
Contingency Action 1 2
Issue No
Description
Category
Solution

10. 5. Lessons & Practices Lessons Practices
<Discuss/brainstorm to identify what has been learned about project approach, structure, communication, technical and other aspects of the project by answering the following questions for each aspect:
+ What went right (practices)
+ What went wrong (lessons), and How it could be made better the next time
+ Identify areas for improving project performance, customer satisfaction, and quality.>
Lessons
Practices

11. THANK YOU

12. Question and Answer