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New Student Orientation Advising Are we just weathering the storm?
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University of Kansas – School of Engineering 1900 Undergraduate Students Average incoming freshman class is 430 students Growth phase with high recruiting goals Desired undergraduate enrollment – 1850 students Desired incoming freshman class – 475 Maintain quality H.S. GPA – 3.0+ H.S. Rank – top 50% Math ACT Sub score - 22 High scholarship offers Abby Coffin NACADA 2011 Annual Conference Session 060
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New Student Orientation Facts University of Kansas Two day program Student Success Academics Advising and Enrollment 3,500 – 4,000 students 3,700 – 4,200 parents Offered 2 times per week, all summer (12-14 total sessions) School of Engineering Offer 4 freshman sessions for Engineering 120 students per session Abby Coffin NACADA 2011 Annual Conference Session 060
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Problems we face Short time frame High volume of students High anxiety for students Closed classes Fear Factor Losing students Abby Coffin NACADA 2011 Annual Conference Session 060
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Appreciative Advising Concepts Six Phases Disarm – making a positive first impression, reducing fear/uneasiness Discover – build rapport, learn about students’ strengths, skills, abilities Dream – uncovering students’ hopes and dreams for future Design – creating a plan Deliver – support students as they carry out plan Don’t settle – encourage students to achieve full potential Abby Coffin NACADA 2011 Annual Conference Session 060
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Six Components of Appreciative Advising Care about and believe in the potential of each student Possess an attitude of gratefulness Work to become better a better advisor Remember that advisors hold a great deal of power You must find students truly interesting and be willing to learn from them Possess cultural awareness and responsiveness “ The people who make a difference in your life are not the ones with the most credentials, the most money, or the most awards. They are the ones who care.” - Anonymous Abby Coffin NACADA 2011 Annual Conference Session 060
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How Can We Incorporate This? Disarm Warm welcome Safe and comfortable environment Appropriate self disclosure Appropriate nonverbal behavior Discover Open-ended questions Attending behaviors and active listening Strength based story reconstruction Dream Creating powerful images Prospective framework for dreaming Making connections between Dream and Discover phases Abby Coffin NACADA 2011 Annual Conference Session 060
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Phases for one on one settings Design Teach how to make decisions Provide positive feedback Be aware of the “curse of knowledge” Making referrals Deliver Energize students to be their best Academic hope Ending the conversation well Following up Don’t Settle Challenge and support Raising the bar Virtuous Cycle Abby Coffin NACADA 2011 Annual Conference Session 060
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Before The Students Arrive We are prepared for the specific student Email messages Individual Packet, specific to their situation Full staff attends sessions Greeted individually Immediate accessibility, not a “presentation” Disarm Abby Coffin NACADA 2011 Annual Conference Session 060
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Our Points of Contact – Day One Opening Welcome We are the FIRST session Dean and Associate Dean Directors Encouraging message, get students excited, keep it informative, but not boring Disarm Abby Coffin NACADA 2011 Annual Conference Session 060
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Our Points of Contact – Day One Ice Cream Social Engineering Complex Staff, Faculty, current students Student organizations Informal Disarm, Discover, Dream Abby Coffin NACADA 2011 Annual Conference Session 060
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Our Points of Contact – Day One Utilize Current Students Encourage event participation Showcase Opportunities Engineering Peer Advisors Abby Coffin NACADA 2011 Annual Conference Session 060
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Our Points of Contact – Day two Departmental Meetings Small Group Advising Central Resources Explain Enrollment Lab, not rushed Discover, Dream, Design Abby Coffin NACADA 2011 Annual Conference Session 060
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Put Into Practice at Home Think about your current message Get creative with application Accept limitations Which steps can you achieve? Abby Coffin NACADA 2011 Annual Conference Session 060
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Resources Appreciative Advising. 24 Feb. 2011. www.appreciativeadvising.net www.appreciativeadvising.net Bloom, J.L., Martin, A. “Incorporating Appreciative Inquiry into Academic Advising.” The Mentor: An Academic Advising Journal 24 Feb. 2011 http://dus.psu.edu/mentor/020829jb.htm.http://dus.psu.edu/mentor/020829jb.htm Bloom, J.L., Huston, B.L., &He, Y. The Appreciative Advising Revolution. Champaign, IL; Stipes. Lords, E. “A Revolution in Academic Advising at a Texas Community College.” 22 Sept. 2000. The Chronicle of Higher Education, A47. Sanchez, L. “Two’s Company, Three’s a Crowd: Can Group Advising Be Appreciative and Effective?” The Mentor: An Academic Advising Journal 24 Feb. 2011 http://dus.psu.edu/mentor/080702ls.htm. http://dus.psu.edu/mentor/080702ls.htm Abby Coffin NACADA 2011 Annual Conference Session 060
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