1. A Brief Guide Instructions and Usablity Testing

2. Inventory of Types Quick Reference Guide Assembly Instructions Wordless Instructions Standard Operating Procedures Instructions (long)

3. Generic Slots Title Quick overview of the task Step-by-step instructions Diagrams Follow-up information WARNINGS

4. Usable Content Define the task Amount of Information Visual/ Verbal Balance Diagrams Call Outs Captions Arrows

7. Usable Organization Logical Flow Step-by-step Eye Movement Arrows Numbers Boxes Line Work

10. Usable Style Clarity Precision Concision Terminology Imperative Voice

13. Usable Visual Design Engagement Readability Usability Eye Movement Pictures/ Diagrams Arrows Call Outs

17. Warning Labels Clear Color Symbols

22. Usability Testing Three Users Classes Novice Experienced Expert Testing Procedures Think-Aloud Protocol Field Observations/ Notes Time to Completion Times Assisted