2. Presentation Objectives DAVID as a User Quarterly Quality Control Reviews Maintaining User Accounts Auditing features in DAVID Reporting Functionality 2

3. DAVID as a User 3

4. DAVID Sign In This page is known as the DAVID Log In Page Logging onto DAVID is as simple as having a valid UserID and Password. UserID’s and Passwords may be obtained from the agency’s local Point of Contact (POC). https://DAVID.flhsmv.gov 4

5. Change Default Password On initial log in, you will be required to update your password from the default password set. Password requirements are listed on the page. 5

6. Validation Process DAVID will then require you to log in with your new credentials 6

7. Initial Log In The Setup Security Questions screen will display when you log on for the first time and requires the user to set up Security Questions. Setting up Security Questions will assist in establishing who you are and your rights to access DAVID if you ever forget your password. 7

8. DAVID Annual Training The DAVID System Information Training screen will display when you successfully log onto the system for the first time and annually thereafter. This is a required training module for gaining access to DAVID and is required annually. You must have a passing score of 80% or above to gain access to the DAVID System. 8

9. Legal Disclaimer DAVID has a new look and feel however the same statutory regulations apply. The information contained in the new DAVID System is confidential and should be treated as such. You must acknowledge… 9

10. Message Center Information contained on the Message Center Page ranges from announcements which are intended to capture your immediate attention to memos and other documentation to keep you informed. Information which has reached its maturity can be found in the archive section. 10

11. Message Center-My Alerts 11

12. Search Selection Criteria New DAVID is considered intuitive. It anticipates your search needs based upon the information entered and narrows your selection. New DAVID has the ability to determine if you are searching for a person’s name or driver license rather than a license plate. 12

13. Advanced Record Search NAME Purpose Code is required if a default purpose has not been selected. You can select the “Like” option to conduct a partial search. The first name is optional; however, 4 characters are required in the last name to conduct a partial search. You have the option to select one or multiple counties. 13

14. Name Search Results 14 The vehicle symbol indicates a motor vehicle record is attached to this record. Customer has a driving record.

15. Advanced Record Search ADDRESS Required field(s) *Street You have the option to select one or multiple counties. 15

16. Advanced Search MV History Partial search is not available on motor vehicle history tab. 16

17. Records Detail Screen 17

18. Quarterly Quality Control Reviews 18

19. Quarterly Reviews 19 This form assists the POC with conducting and documenting the Quarterly Quality Control Reviews. The reviews include: 1.Reconciling state and agency records of DAVID users. 2.Documenting any change of user access permissions and reasons. 3.Auditing users.

20. Audit Guide This guide lists questions related to the Memorandum of Understanding (MOU) to ensure compliance. 20

21. Audit Guide This guide lists questions related to the Memorandum of Understanding (MOU) to ensure compliance. 21

22. Maintaining User Accounts 22

23. User Profile Access Users have options to modify information regarding their Profile: Change/Update Password Change/Update Security Questions Establish Time Zone Set time for auto night mode to begin and end Access DAVID Tutorial Set Screen Preferences. (NOTE: Setting default screen preferences is based upon your access level). Set Default Page Vehicle Information Driver License Transactions Address History Vehicle Insurance Information Prior Vehicles Parking Permit Set Default Purpose Code Agency Discretion Set Day/Night Theme 23

24. Maintaining User Access (POC) From the Edit User option on the Admin Function Menu, POCs are able to do the following: Update User basic information Name Email Phone Number Driver License Number Update User Access Lock/Unlock User Account User Status Create/Reset Password Edit User Role Edit User’s Hours of Access Extend Session Time Out (Law Enforcement)* Set User Display Preferences 24

25. Granting Access Please NOTE : Not all individuals in an agency or sub-agency are allowed all access granted to the agency. POCs must make a determination based on statutes. Agencies and POCs are responsible for granting access and will be held accountable. 25

26. DAVID Roles Roles determine your level of access. The following roles should only be assigned to the appropriate: Report Driver for Re-Exam Search/View/Add/Edit FSBI Search/View/Print FSBI View Crash Records View Emergency Contact Information View Full SSN View Last 4 SSN View Photos and Signature View Public Official Blocked Information View Voided Photos View/Add/Edit Seatbelts View Insurance 26

27. Delete all roles including POC role 27

28. DAVID Purpose Codes This list can be modified to only include the Purpose Codes relevant to your agency. 28

29. Additional Comments Now the user is required to enter additional comments on every search, which will display on the audit report. 29

30. User Transfer Request This is accessed from “My Profile” under the users name. 30

31. User Transfer Requests The user is able to apply for a transfer to another agency or sub-agency that uses DAVID. Once the user applies, both the POC of the current agency and the POC of the new agency are notified of the transfer request. After both POC’s approve, the transfer is complete. 31

32. Auditing 32

33. Auditing Choose the “Report” tab to run your audits. NOTE: Audits must be performed on an on-going basis. 33

34. Auditing Choose the “Audit Reports” tab to conduct your audit 34

35. Auditing Search by “User Activity” 35

36. Auditing User Activity Report 36

37. Auditing Public Records Request by “Customer” 37

38. Auditing Records Request by “Customer” 38

39. Auditing Public Records Request by “Motor Vehicle” 39

40. Auditing Public Records Request by Motor Vehicle 40

41. Reports 41

42. Editing Roles To be able to perform audits on the number of searches performed by a user, to check for excessive use, make sure you grant the "Total Individual Statistics" box. 42

43. User by Agency Report This is accessed from the menu tab, then selecting reports. 43

44. Reports Click “DAVID Statistics” button. 44

45. Agency Statistics 45

46. Agency Statistics Agency Statistics Report 46

47. User Statistics Click the “User Stats” tab. You have the option to create a report by Agency or User. 47

48. Users Report by agency 48

49. Inquiries for individual user for a day 49

50. Reports User Status History Report 50

51. Reports User Status History Report 51

52. Report Search by Agency POC 52

53. Reports Agency POC Report 53

54. Reports Search user by status 54

55. Reports User Status Report 55

56. Reports Search users by Agency 56

57. Reports Users by Agency Report 57

58. Resources DAVID Link: https://david.flhsmv.govhttps://david.flhsmv.gov DAVID Support: DAVIDSupport@flhsmv.govDAVIDSupport@flhsmv.gov Website: http://www.flhsmv.gov/courts/http://www.flhsmv.gov/courts/ Public Requests: DAVIDPublicRecordRequest@flhsmv.gov DAVIDPublicRecordRequest@flhsmv.gov 58

59. HSMV Liaisons UTC Field Manager - April Langston AprilLangston@flhsmv.govAprilLangston@flhsmv.gov Region 1 – Todd Gross ToddGross@flhsmv.govToddGross@flhsmv.gov Region 2 – Liz Damgaard ElizabethDamgaard@flhsmv.govElizabethDamgaard@flhsmv.gov Region 3 – Christine Burnette ChristineBurnette@flhsmv.govChristineBurnette@flhsmv.gov Region 4 – Darrell Schultz DarrellSchultz@flhsmv.govDarrellSchultz@flhsmv.gov Region 5 – Richie Frederick RichieFrederick@flhsmv.govRichieFrederick@flhsmv.gov Region 6 – Claudia Fonesca ClaudiaFonseca@flhsmv.govClaudiaFonseca@flhsmv.gov Region 7 – Mario Rallo MarioRallo@flhsmv.govMarioRallo@flhsmv.gov

60. 60  Region 3 - Christine Burnette Cell (352) 208-0074 Office (352) 732-1367 ChristineBurnette@flhsmv.gov  Region 5 – Richie Frederick Cell (941) 223-0847 Office (813) 329-4724 RichieFrederick@flhsmv.gov