1. 540-310 Human Factors in Information Seeking and Use Wooseob Jeong

2. Instructor Wooseob Jeong Korean BA/MA in International Relations (SNU) MLS (UNC) Ph.D. (FSU) Multimodal Interface Web Technology – CGI, ASP, XML

3. Syllabus Overview Textbooks Assignments Exams Instant Messaging Communication Schedules Course Policies Related class – Information Architecture I

4. In-class activity (1) Review of commercial TV news in terms of “user interface” What’s the advantage? What’s the problem? What’s your suggestion?

5. Questions In MLB, the score between Arizona and LA? What’s the last inning between Atlanta and Pittsburgh What is Bonds’ HR number? What’s the price of Yahoo!’s stock? Which company has KKD for their stock quote? What are the high and the low for Milwaukee? US assumes bin Laden is alive within ____ miles? In NFL Pre, the score between Chargers and 49ers?

6. Answers In MLB, the score between Arizona and LA? (0:1) What’s the last inning between Atlanta and Pittsburgh (10) What is Bonds’ HR number? (606) What’s the price of Yahoo!’s stock? ($9.13) Which company has KKD for their stock quote? (Krispy Kreme) What are the high and the low for Milwaukee? (76/62) US assumes bin Laden is alive within ____ miles? (250) In NFL Pre, the score between Chargers and 49ers? (3:27)

7. In-class activity (2) Critical Review Exercise Strength: what you like Weakness: what you don’t like Application: how you can apply the information of the content to the real world around yourself Suggestion: something to tell the author for revision or next editions.

8. Theme of the Course! System Engineering vs. User-Interface Design Why a better user-centered interface is important?

9. Goals of System Engineering Proper functionality Reliability, availability, security, and data integrity Standardization, integration, consistency, and portability Schedules and budgets

10. Goals of User-Interface Design Time to learn Speed of performance Rate of errors by users Retention over time Subjective satisfaction

11. Accommodation of Human Diversity Physical abilities and physical workplaces Cognitive and perceptual abilities Personality differences Cultural and international diversity Users with disabilities Elderly users

12. Human Minds Cognition – Cognitive Science Error-prone – “Humane” Error-proof – “Machine” Example of humane things