1. Otago Polytechnic September 2009 “Leadership and Clever People”

2. Otago Polytechnic September 2009 Introduction and Overview

3. Otago Polytechnic September 2009 What am I Doing?

4. Otago Polytechnic September 2009 What am I Thinking About?

5. Otago Polytechnic September 2009 Did u Know?

6. Otago Polytechnic September 2009 Thinking About Change

7. Otago Polytechnic September 2009

8. Otago Polytechnic September 2009 Thinking “How Did That Happen?” Globalisation Eras 1.1492-1800 Countries 2.1800-2000 Multinationals 3.2000 - Individuals

9. Otago Polytechnic September 2009 Thinking “How Did That Happen?” Berlin Wall 1989 Connectivity – Netscape Work Flow Software Uploading Outsourcing Offshoring Supply-Chaining Insourcing In-forming The Steroids

10. Otago Polytechnic September 2009 Thinking about extracting value

11. Otago Polytechnic September 2009 Thinking about what sort of people we need?

12. Otago Polytechnic September 2009 The untouchables Special or specialised Localised and anchored Middle –class jobs (at risk)

13. Otago Polytechnic September 2009 The New Middle Class Great Collaborators & Orchestrators Great Synthesizers Great Explainers Great Leverages Great Adapters Green People Passionate Personalizers Math Lovers Great Localizers

14. Otago Polytechnic September 2009 Thinking are we developing these people?

15. Otago Polytechnic September 2009 What would that look like? Where do I learn how to learn? How do I learn to navigate? CQ + PQ > IQ Stressing Liberal Arts Right Brain

16. Otago Polytechnic September 2009 The Dream Factory - Kanazawa

17. Otago Polytechnic September 2009 Thinking about how this might work for Polson Higgs?

18. Otago Polytechnic September 2009 Quiz Time

19. Otago Polytechnic September 2009

20. Otago Polytechnic September 2009

21. Otago Polytechnic September 2009

22. Otago Polytechnic September 2009 What does this mean (our clients say …..) Up to date with business environment Good relationship people Deliver on time Understand client business Offer constructive business advice to improve profitability Value for money Business Advisor of Choice

23. Otago Polytechnic September 2009 Through our people who are ….. – Well trained – Highly motivated – Supported by strong systematised methodologies and teams – Given time to understand the clients and industries – Provided with the tools to deliver the products How do we deliver this?

24. Otago Polytechnic September 2009 Perhaps core business is Advice Relationships This is where clients evaluate us Where is the value we add?

25. Otago Polytechnic September 2009 – Access to our key resource – people  Demographics tell us this will only get harder – Reluctance to change the way we do things  Mature industry/firm  Gen Y expectations (and others but they don’t speak up) – Access to the best tools 100% growth since 2003 so what's holding us back?

26. Otago Polytechnic September 2009 Compliance Accounting = India Wealth Management = PlanB Perth Credit Management = Australian IT systems Psychometric Assessment = Saville Holdsworth Human Resource Systems = Mercer People Systems = Trakstar USA How are we responding?

27. Otago Polytechnic September 2009 Knowledge workers in Coimbatore

28. Otago Polytechnic September 2009 How do you lead that?

29. Otago Polytechnic September 2009 Polson Higgs Service Lines Business Services Tax Audit Insolvency Human Resources Organisational Design Wealth Management Credit Management Strategic Design Business Intelligence Training IT

30. Otago Polytechnic September 2009 PartnersBoard Exec Mgt TeamStaff CEO

31. Otago Polytechnic September 2009 Its not all about me! But it helps to understand me!

32. Otago Polytechnic September 2009 logical analytical objectively critical Find principles underlying interesting ideas curious Somewhat quiet and reserved Prefer challenge of finding solution rather than implementing a solution Adaptable to changing circumstances Values logic Work with autonomy

33. Otago Polytechnic September 2009 “If the only tool you have is a hammer you tend to see all problems as a nail” “a ship in harbour is safe, but that is not what ships are built for” “if you don’t take a step you can’t fix it – do something”

34. Otago Polytechnic September 2009 What does it look like at Polson Higgs? mentoring programmes performance evaluation – courageous conversations individual targets autonomy ultimate circuit breaker - me variable remuneration deal with underperformers

35. Otago Polytechnic September 2009 Thinking can we be successful? Infrastructure Vision People

36. Otago Polytechnic September 2009 What are you thinking?