1. Dean’s BBQ 2014 Dr. Richard Montoro Assistant Dean, Resident Affairs Office of Student and Resident Affairs – Medwell

2. Medwell / Resident Affairs Office Angelica Todireanu Administrative and Student Affairs Coordinator, residentaffairs.med@mcgill.ca residentaffairs.med@mcgill.ca Provide support to the Assistant Dean of Professional Resident Affairs Handle general inquiries for Resident Affairs and serve as liaison for internal/external administrative staff, medical residents, healthcare professionals, provide advice and information Coordinate meetings, conferences and other special events for residents Manage the website of the Office of Student and Resident Affairs http://www.mcgill.ca/medwell

3. Location, location, location Meredith Annex 3708 Peel Street back door on the left

4. When should I call? If I’m… –in academic distress –subject to intimidation and harassment –wanting to participate in improving resident wellness and the learning environment (CReW)

5. Resident advocates: Program director: front line, more creative solutions part advocate, part evaluator Assistant Dean advocacy role within the faculty, no evaluator role outside potential conflicts of interest within the department FMRQ intimate knowledge of the resident contract 150% advocacy role

6. Code of conduct Criticism communicated in a reasonable manner and offered in good faith with the aim of improving teaching, research or patient care and safety Expressions of concern about a patient’s care and safety Encouraging clear communication Use of cooperative approach to problem resolution

7. Goals of investigating a complaint: 1.Learner safety 2.Teacher skills improvement

8. One45 evaluations of rotations & staff Staff evaluations –compiled annually, better anonymity Rotation evaluations –Available in real time to the PD & others –Still unsigned but more traceable Both: –Use of constructive language –When possible, behaviourally anchor your comments –Be aware that one45 is anonymous/unverified information –If an urgent response is required – use your advocates!!!

9. CReW Co-chaired by the VP Wellness of the ARM –outgoing: Annie Trépanier, MD (psych) –Incoming: Alastair Dorreen, MD (int med) –alastair.dorreen@mail.mcgill.ca –wellness@arm.mcgill.ca Representation from the major programs plus all interested residents Topics include: –Peer network building –Wellness activities –Orientation party

10. CReW event: Help the medicine go down Summer party!!! August 8 th, 7pm - 11pm music, food, drink and a spoonful of sugar to help the medicine go down! New Residence Hall 3625 Avenue du Parc

11. How do I call !?! Assistant Dean, Resident Affairs: richard.montoro@mcgill.ca Website: www.mcgill.ca/medwell Documentation: Code of Conduct Full “Learner Mistreatment Complaint Procedures”

12. Questions