1. Rachel Bury Academic Liaison Manager – Quality, Communication and Marketing rachel.bury@edgehill.ac.uk Colette Capewell Information Resources Manager colette.capewell@edgehill.ac.uk

2. Rachel is responsible for… Learning Services web presence Internal & external communications and Open Days Statistics and measurement – work delivered with senior managers Social media Quality including collaborative partnerships Marketing campaigns – including Alumni

3. Colette is responsible for… Oversee that developments in both print and electronic resources are interlinked with innovations in learning, teaching and research Management and development of policies and processes relating to the acquisition and management of all resources Procurement Officer for the NoWAL consortium (Serials) to ensure value for money on service and products

4. Learning Services Background – Edge Hill Learning Services position Review of licenses Access and Authentication The offer and it’s Promotion Next steps… Today’s presentation

5. University drivers in 2013 Reviewed the Learning Services process and offer Could do better! Consulted with Academic Liaison staff around what multidisciplinary resources could be beneficial Consulted with Lending Services staff round operational procedures Learning Services

6. Review of licenses in summer 2013 found very little was possible! Started discussions with 2 providers JSTOR and Emerald Newer licenses for Sage Journals and Project Muse included access Always take a look in close detail – see what might be on offer Funding – all out of existing subscriptions budget Licenses

7. Access and Authentication

8. Access

14. The offer Promoting 4 resources Role of Alumni Office and promotional material Alumni and Learning Services web pages Alumniweb pages Increase in membership!

15. Feedback from users Review JSTOR statistics Contact our up and coming leavers Track impact of using leavers process Possible use of Blackboard Community Next steps…

16. Thanks for listening!