1. Knowledge hub & outstanding service and expertise Leveraging innovative technologies to meet the information needs of Members of Parliament: Case study of the Parliamentary Information Centre – Work in progress

2. 1.Introduction 2. Transition to Parliamentary Information Centre 3.Technology Enhanced Library Service 4. Conclusion Parliamentary Information Centre

3. Introduction Introduction 1. Inception in 1885 2. Africana collection 3. Jardine collection The emphasis of the collection was on South African cultural heritage and material of local interest.

4. Introduction Introduction In order to succeed in the 21 st century the library needs to exploit the benefit and opportunities created by technology. The library embarked on a dynamic and ongoing process of reinvention, beginning with intentional effort to implement new ways to serve.

5. Architectural Design

6. Transition Transition 1.Breaking out of traditional mould 2. Change traditional name to reflect the 21 st century digital services 3. Organisational restructuring in Parliament

7. Parliamentary Information Centre TECHNOLOGY ENHANCED LIBRARY SERVICE Request from the Speaker “Transform the library into an ultramodern 21 st century knowledge hub that will respond to the information needs and aspirations of Parliament”

8. Digital Content Delivery Service Digital Content and High Touch tools to deliver information services Technology Enhanced Library Service Project

9. Parliamentary Information Centre Technology Enhanced Service Project Library Management System Digitization and Archiving Digital Content Delivery

10. Overview of Digital Content Delivery CONTENT COLLECTIONS DATABASES

11. CONTENT - NEWSPAPERS

12. Digital Content Delivery Service Shift from print subscription to electronic subscription CONTENT – JOURNALS SUBSCRIPTIONS

13. CONTENT - EBOOKS Purchase electronic books instead of physical books and downloading of free content especially from World Bank, United Nations etc

14. Overview of Digital Content Delivery TOOLS PLATFORMS EQUIPMENT

15. Digital Content Delivery Service PLATFORMS & EQUIPMENT

16. Parliamentary Information Centre Ask Information Specialist e-Journals e-Newspapers e-Books e - Journals e-Newspapers e-Books Current Affairs - Committees Search the catalogue

17. PLATFORMS & EQUIPMENT

18. Platforms & Tools

19. Platforms & Tools Platforms & Tools Library Web 2 tools 1.RSS feeds 2.Social Media 3.Social bookmarking 4.Blogs

20. Project Summary Integrated Library Management System Digital Content Delivery Digitization Human Resources & Organizational Development Security & Disaster Management Systems & Refurbishment of Stores

21. Parliamentary Information Centre

22. Thank You “The best practices have to do with embracing innovation and being willing to take risks, and trying things that do not seem necessarily obvious.” —Michael Jon Jensen, Director of Publishing Technologies, National Academy Press, in “Risky Business,” Book Business, April 2008 Conclusion