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Published byLora Morgan Modified over 9 years ago
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October 30, 2009 Presented by: Victoria Burge, Corporate Account Executive Alexandra Mestas, Account Manager
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1 Confidential & Proprietary Agenda Introductions Accurate Background Overview Scope of Services Service Levels Systems Capabilities Reporting Account Management Q & A
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2 Confidential & Proprietary Company Background Founded by industry visionaries in 1997 Pre-employment screening is core competency Service provider enabled by industry-leading technology Unique, proprietary technologies FCRA & State compliance specialists Privately held organization Customer focused Profitable & built to last Year-over-year double digit growth Disciplined and scalable Certification & Recognition ISO 9001:2000 certified Six Sigma certified implementation team HR-XML Consortium certified National certified minority owned corporation Safe Harbor certified by the U.S. Dept. of Commerce Deloitte Technology Fast 500 2006-2007-2008 Founding and active member of NAPBS Services endorsed by the American Bankers Association
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3 Confidential & Proprietary Vision/Strategy Focus on lasting relationships Maintain the highest client satisfaction levels Invest in technology & resources to deliver: Fastest turn-around possible Highest level of data integrity Cost savings Superior customer service Provide continuous improvements Compliance expertise and risk mitigation
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4 Confidential & Proprietary Our Clients
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5 Confidential & Proprietary Scope of Services Background Checks National SSN/Address Locater Felony and Misdemeanor County Criminal Searches State Criminal Searches Federal Criminal Searches National Criminal Database and National Sex Offender Registry Searches Terrorist Searches Online/Data Searches Motor Vehicle Reports Credit Reports Verifications Education, Employment & Professional License Verification Current Employer - W2 and 1099 Document Collection Service DOT Employment Verification with Safety Performance History DOT Drug/Alcohol Test History
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6 Confidential & Proprietary I-9 Services eVerify Confirmation Electronic Form I-9 Completion Document Storage Drug/Alcohol Testing Extensive Testing Options Urinalysis, Oral Fluid, Hair Follicle and DOT testing Breath Alcohol Testing Fingerprinting Services Electronic Fingerprint Capture Criminal searches conducted through the Federal Bureau of Investigation (FBI) Compliance and Adjudication Services Proprietary Risk Reduction Technology TM Adverse Action Letter Fulfillment Vendor Management Programs Scope of Services
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7 Confidential & Proprietary International Screening Full suite of worldwide applicant screening services in any country where information can be legally obtained Conducted in over 200 countries worldwide Africa, Asia, Europe, Middle East, North America, and South America Safe Harbor certified by U.S. Department of Commerce Secure transmission and storage of data over international lines Information available varies from country to country based on privacy laws an accuracy of data Data Protection Specialists can customize a screening program tailored to meet your organization’s needs Verification of employment & education globally IVAN allows the flexibility to manage a network of verifiers on a global basis
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8 Confidential & Proprietary Screening Supply Chain Automation
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9 Confidential & Proprietary Address History Comparison
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10 Confidential & Proprietary Service Levels Typical Turnaround Less than 3 business days for complete packages Many searches in 1-2 business days Notifications Completed Reports Other Information or Release Needed Communications Adjudication Results Adverse Solutions Risk Reduction TechnologyTM – automatic adjudicated of package results Pre and Post Adverse Action Letters Subject Notification Letters State-specific Requirements (NY) Summary Billing Electronic Invoicing Location, Division, Region, etc. Complex Reporting Available EDI Capabilities
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11 Confidential & Proprietary Typical Turnaround Times
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12 Confidential & Proprietary Risk Reduction Technology™
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13 Online Platform –Available 24/7 –Secure web site –Online ordering and viewing of results –On-demand reporting Electronic Invoicing Electronic COC –Available through multiple drug testing laboratories –Collection site identification –Full process support ATS Integration –Extensive experience (7+ years) –Pre-built and custom solutions –Numerous partners –Dedicated integration support Systems Capabilities
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14 Confidential & Proprietary Partnerships & Integration Integration Support HR-XML Certified Pre-built Co-developed Future-proof Proven Seamless Secure Proprietary Custom solutions
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15 Confidential & Proprietary Dedicated Integration Support
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16 Confidential & Proprietary Management Reports
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17 Confidential & Proprietary Corporate Account Executive Dedicated Account Manager Serves as Client Advocate Monitors overall process and business requirements Support continuous improvement Provides updates and technical enhancements Scheduled User Conference Calls Quarterly Business Reviews Daily Support CRM with auto escalation triggers Client specific service routing Team of experience Client Service Representatives Compliance Support Ongoing legal and regulatory monitoring Regular client communication Commitment to excellence is unsurpassed, proven in our 95%+ consistent customer service rating Client Support
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18 Confidential & Proprietary Value Proposition Recognized domestic and global screening expertise Safe Harbor certification Certified minority owned company ISO 9001:2000 Certified for Quality Assurance Comprehensive service solutions Deeper and broader county criminal research IVAN technology translates to higher verification completion rates FCRA compliance & fulfillment services Flexible technology accommodates varied needs Fully integrated background and drug screening solution Risk Reduction Technology TM - automated adjudication Dedicated Account Manager & Support Team Six Sigma Certified Implementation Team Extensive integration experience Accurate Background has the flexibility to deliver solutions tailored specifically for Corporate United Members:
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