1. Open source web management for decentralised networks Gorka Moral 11/07/2007

2. 2 Introduction The European Agency for Safety and Health at Work was established in 1996 To help improve working conditions in the European Union by providing technical scientific and economic information to people involved in safety and health at work

3. 3 Introduction  The European Agency for Safety and Health at Work… o…is more or less like a national ministry, but at European level. o…was set up: to collect, analyse and promote Occupational Safety and Health (OSH)-related information. o…decided in 1997 that internet would be the main channel for this purpose.

4. 4 Since its first website, with few static html pages, the Agency is currently hosting and managing a network of more than 50 websites, and about 200k pages. Every development comes from a need… And we had many… Introduction

5. 5 An ilustrative example 1st draft Edited draft Comments + metadata Final PDF If needed If it is a printed publication EN version Paper document if any XLIFF for html

6. 6 Agency needs  To control that mess we needed: oWorkflow/users control to manage our partners and contractors oMultilingualism control - XLIFF (the site is currently in 22 lang.) oSearch facilities for the increasing contents oSomething for the pdf publications oSomething for news and events too oThesaurus integration to tag it all oA nice DB to store all the data Plone had most of it. ElevateIT made the rest (more about eIT on the next presentation)

7. 7 Agency needs  Some extras were: oSyndication of contents oEasy addition of contents to the newsletter oAlerts service on new contents oEditor integration (FCK, now to be changed to Edit on Pro) oBulk upload tool oFind and replace option oAlias addition (mainly used for old links)

8. 8 Once edited, it’s submitted for review Main features  Workflow/users control : oUsers are managed through LDAP oRoles are assigned, and permissions given oValidate the information requires double checking Creates entry Reviewer can: Accept or reject it If accepted, It goes to the PM If rejected, it goes back to the editor If PM accepts The doc gets published If rejected, it goes back to the editor

9. 9 Main features  Multilingualism : oThe site is currently in 22 languages +KR, JP, TR and NO (it includes framework and contents) oContents are sent to translation using XLIFF (http://www.oasis-open.org/committees/xliff/documents/xliff-specification.htm) -This allows us to simply format once in EN, and import the translations

10. 10 Main features  Search facilities: oThere are two ways to search: The A-Z index (based on the Thesaurus keywords) The search engine (searches on the whole network)

11. 11 Main features  Thesaurus integration: o2400 terms on OSH oHierarchical oIn 22 languages oFully editable

12. 12 Main features  Publications product: oA new object type was created to manage the PDF publications oYou can upload the pdf and the metadata on a text file. oThe cover and indexes are generated automatically

13. 13 Main features  Syndication of contents: oAn easy interface allows to syndicate any content on the website, as well as add any feed to it. oWe can mix different feeds, and even filter them by keywords

14. 14 Main features  Alerts service: oThe user can sign to receive all the updates on a topic, only by giving his email. oHe can edit his settings at any time from a link on his notifications

15. 15 Main features  Bulk upload tool: oA drag and drop box to upload contents

16. 16 Main features  Find and replace: oYou can find and replace text strings throughout the sites, including pieces of code.

17. 17 Some facts  Figures: More than 200k users per month More than 50 plone portals online More than 100 editors More than 33k suscribers to our newsletter  The system:

18. 18 Award  In November 2005, this CMS received the International Information Industry Award, in the category Innovation in Content Management.

19. 19 Open Source  Why Open Source? oWe are a public institution > managed with public money oWe invest public money on public software oWe had experience with proprietary software that costed 60000 € per year, only in maintenance and troubleshooting. oMain problems of the proprietary software are: Expensive to modify You are tied to one vendor (against free competence) Unaffordable for large ammount of users due to licenses

20. 20 EU-OSHA software  The Agency plans to release all the software developed so far, by the beginning of 2008  We will create a portal for it, with all the documentation, and the possibility to download packages (like the publications product), or a complete ISO, with all the software required to set up a system like ours.  New versions will be added there.  The Agency also cooperates with the OSOR (Open Source Observatory and Repository), a EU Commission’s initiative to disseminate and encourage public institutions on the use of open standards.

21. 21 THANKS A LOT  Questions? oAll the technics behind the system will be addressed on the next presentation by Syslab.com Gorka Moral (moral@osha.europa.eu)