1. What’s the Hang Up? Overcoming common gaps to meet the national accreditation standards Presenters: Leslie Akin, Katie Amaya, Shylo Dennison, Heather Weir

2. Agenda Accreditation Overview (10 min) Conversation Cafe - 4 groups (20 minutes each) Strategic Planning Workforce Development Performance Management Quality Improvement Report Outs (10 minutes) Resources (10 minutes) Questions (10 minutes)

3. Accreditation in the US

4. Accreditation in Colorado - 2014 Nationwide, 39% (121 million residents) are covered by an accredited health department

5. Why? Helps to identify strengths and weaknesses of the health department Documents capacity of the health department to deliver the core functions and ten Essential Public Health Services Stimulates transparency Improve management processes used by the health department Stimulates quality improvement and performance management Improves accountability to community, stakeholders, and policy makers Improve communication with the governing entity/board of health Improve competitiveness for funding

6. Overview of the process Step 1 – Pre-Application (Preparation) Step 2 – Application (Registration & Application) Step 3 – Documentation Selection and Submission Step 4 – Site Visit Step 5 – Accreditation Decision Step 6 – Annual Reports Step 7 – Reaccreditation

7. 4 Common Gaps Strategic Planning Workforce Development Performance Management Quality Improvement

9. Strategic Planning Standards Process used to develop plan Develop a strategic plan Required elements: Mission/vision, SWOT analysis, Goal & objectives, Link to QI and CHIP Etc. Implement the strategic plan At least annual reports

11. Workforce Development Standards Partnership/collaboration with school of public health or related programs Workforce Development Plan Recruitment and retention activities Position descriptions Verified qualifications of staff Staff professional development plan Leader and manager training Support for and recognition of employees

13. Performance Management Standards Need a performance management: Self assessment System Team Collect and use customer feedback

14. Quality Improvement Standards QI Plan QI activities Staff involvement in QI activities

15. Conversation Cafe Strategic Planning Shylo Dennison Pueblo City-County Public Health Performance Management Heather Weir CDPHE Workforce Development Katie Amaya Denver Public Health Quality Improvement Leslie Akin CDPHE

16. How it works 20 minutes each table Topics to discuss: Questions about the standard? What’s getting in the way in your agency? What’s worked in your agency? Resources available

17. Group Report Outs

18. Resources and contact information Resource handout Leslie Akin Performance Improvement Specialist Colorado Department of Public Health and Environment (303) 692-3006 / leslie.akin@state.co.usleslie.akin@state.co.us Katie Amaya Planning and Performance Improvement Manager Denver Public Health (303) 602-3582 / katie.amaya@dhha.orgkatie.amaya@dhha.org Shylo Dennison Public Health Planner Pueblo City-County Health Department (719) 583-4353 / dennison@co.pueblo.co.usdennison@co.pueblo.co.us Heather Weir Director, Office of Planning, Partnerships and Improvement Colorado Department of Public Health and Environment (303) 692-3034 / heather.weir@state.co.usheather.weir@state.co.us

19. Questions

20. QI/Accreditation Breakfast Gathering What: QI/Accreditation Breakfast When: Thursday, Sept 17th, 7:30-8:30 AM Where: Garden Tent South Who: For Accreditation Coordinators and anyone else interested in hearing updates on QI/Accreditation efforts in Colorado. Only 30 seats available - first come, first serve.