2. Information Technology Branch Corporate Services Department IT Planning Integration Project Presented January, 2004

3. The Project Goals Information Technology Branch Understanding our client's needs and priorities Provide a forum for client departments to discuss their business needs and priorities for the next three years Strategic direction & strategies Provide our client departments with strategic direction and strategies for technology which align with their business needs and priorities for the next three years Early involvement in our client’s initiatives so we can meet their needs more efficiently

4. Integrated IT Planning Model Information Technology Branch 1 st Quarter2 nd Quarter3 rd Quarter4 th Quarter IT Forum A Discovery Phase Department Business Planning Departmen t Strategic Directions IT Forum B Project Prioritization IT Forum C Decision Review and Impact Assessment Corporate Business Plan Corporate Capital Planning Process Idea Corporate Departments IT Branch IT Strategic Plan

5. Information Technology Branch Forum “A” - Discovery Phase

6. Forum “A” – Discovery Phase A Multi-step Process: 1.One-on-one meetings with the General Managers, CIO and IT Business Partner to explore business vision 2.Business Technology “Theme” workshops Technology Direction and Trends (Theme Leader) City IT Strategy (Theme Leader) City Funded and planned projects (Business Owners, All) Questions and Discussion (All) 3.Follow-up and review of known business IT initiatives in the LRFP and CPP (Business Partners & Business Owners) 4.Preparation of “Value Assessments” for the Economic Benefits Registry Information Technology Branch

7. Themes Information Technology Branch Mobility E-Learning E-Business Spatial Data Collaboration

8. Planning Radar Information Technology Branch Early-Stage Thinking LRFP-Listed Initiatives IT Business Council Approved SMT Approved (Active Projects) Corporate Initiatives Transportation and Streets Corporate Services Planning and Development Community Services Asset Mgt. & Public Works Emergency Response HR Upgrade E-Learning Smart Cards

9. Forum “A” – Discovery Phase cont. Information Technology Branch The Outcomes: Clients have insight and influence over IT strategic direction Helps clients to see new opportunities to use/exploit technology Holistic view and alignment of COE and IT business priorities Identification of technology impacts Identification of new technology themes

10. Information Technology Branch Forum “B” - Prioritization Phase

11. Forum “B” – Prioritization Phase The Process: Business Council workshop in June Initiatives document in Economic Benefits Registry Assess the strategic alignment and risks Recommend priorities into CPP Process The Outcomes: COE IT investments prioritized and aligned with key business priorities Business priorities supported by IT investments Information Technology Branch

12. Forum “C” – Corporate Technology Planning Phase Information Technology Branch The Process: Align business and IT initiatives with technical vision Update corporate technology vision and strategy Formal communication of technology plans The Outcomes: IT Initiatives incorporated into the Business Plan with business initiatives IT Branch Plan will be aligned with the Business Plan Updated corporate technology strategic vision Early warning for future technical spending

13. Information Technology Branch Next Steps Actively communicate with departments Prepare for Forum A Theme Workshops Finalize which themes to include in the process Confirm theme leaders Solicit workshop participation Schedule and host workshops