1. Pickard Oaks Home Owner’s Association Mtg. December 5, 2011 Pickard Oaks Homeowners’ Association, Inc. Annual Meeting December 2, 2013

2. Meeting Agenda Introductions Insurance Policy 2013 Year in Review Financial Report and Budget Property Manager’s Report Election of Two Directors Other Business

3. Introduction Board Members: Tarek Azhari - President George George Adam Haggerty Christine Khoury Hua Liu Property Manager – Community Association Services, Inc. Todd Petherbridge AMS ® CMCA ®

4. HOA Mission The mission of the Pickard Oaks Homeowners Association is to maintain and improve the value of our real estate investment, within a friendly and comfortable upscale neighborhood.

5. Insurance Policy BJ Finnerty Two Morrocroft Centre 4064 Colony Road, Suite 450 Charlotte, NC 28211-3784 Direct 704.602.3806 Fax 704.362.1997 www.ajgrms.com Arthur J. Gallagher Risk Management Services, Inc. For Certificate of Insurance please call or email Carla at 704.602.3806 or Carla_Lazenby@ajg.com

6. Landscape Service John Sands 919.730.5954 2013 Projects: Installed plantings to define property lines near Driveway plantings scheduled - December Planted Red Buds throughout the community Rejuvenation pruning of bushes and hedges Pruned trees throughout Community Fertilized signature oak trees at entrance

7. Maintenance Activities - 2013 Continued to replace rotted bottom risers of front steps with PVC Completed staining and repair of all privacy fences Repaired roof boots (pipes) Touched up (paint) front steps throughout the community Mailbox maintenance Pest control contract on entrance lights because of lighting failure

8. Dues Status & Sales As of December 1, 2013, the total delinquencies were $1875 with one prior owner significantly delinquent This is less than 1.5% of total annual dues There has been very little turnover this year, only 5 sales Remember the 5% pre payment option (Contact Todd for details.)

9. Financial Report 2013 Monthly Expenses, Per Unit: 2013 Budget Projected Actual Admin/Prof. Expenses $ 5$ 3 Landscaping and Grounds $ 64 Insurance and Termites $ 18$ 23 * Management Fees $ 16$ 17 Repairs and Maintenance, Utilities $ 17$ 18 Capital Reserve Obligation $ 40 TOTAL $160$165

10. 2014 Budget Monthly Expenses, Per Unit: Admin/Professional Expenses $ 4 Landscaping and Grounds $ 65 Insurance and Termites $ 24 Management Fees $ 17 Repairs/Maintenance/Utilities $ 17 Major Maintenance Sinking Fund (Painting; Roofs; Gutters; Privacy Fences; Barn) $ 40 TOTAL $167

11. Management Plan - 2014 Mailbox & Picket maintenance program Improve driveway separator plantings - MUST BE WATERED BY OWNER Swale improvement program to control erosion Tree replacement program Conduct audit of HOA books Rules – Educate and enforce homeowner obligations Remove Barn, accommodating Special Use Permit

12. Barn currently

13. Current SUP - Barn

14. Possible SUP Revision Special Use Permit is town requirement Remove barn Expand community garden and fence Transfer square feet from barn to community garden Make water and tool shed available Install dog park

15. The Board Outgoing Directors – THANK YOU! Christine Khoury Hua Liu Nominations for Board of Directors, Elected : Hua Liu Arthur Sherwood

16. Committees Seeking Volunteers for: Garden Steward Social Neighborhood Watch

17. Homeowner Expectations Report irregular activities or trespassing: Call 911 Help your neighbor by moving/protecting newspapers, packages Keep trash and recycle cans OUT OF SIGHT WATER driveway separators and other “fragile” bushes, plants, & trees Keep your property neat No exterior changes without approval

18. Friendly Reminders Trash/Recycle Cans - Put away out of sight, by end of pickup day Dogs – Clean up after your pet. Carry away waste to YOUR garbage can Window Screens are required Insurance Agent - Arthur J Gallagher For Certificate of Insurance call 704.602.3806

19. Neighborhood Watch We need active neighbor feedback for property value improvement Specific advice is posted on the Pickard Oaks Website – pickardoaks.org Be alert, insure your home contents and betterments. Leave an inside light on. Keep your doors, windows, and cars locked Trouble? – Call 911

20. Communication Safety and Security – Call 911 Talk with your neighbors, frequently Update your email address with CAS E-Mail Todd at CAS todd@casnc.com Call if you don’t have e-mail 919.403.1400 ext. 1204 Todd will communicate with the Board 24 Hour CAS Emergency number 919.403.1400 option 3

21. Feedback