2. Networking Report Card 2003 Paul Gillin, VP of Editorial, TechTarget Susan Fogarty, Site Editor, SearchNetworking.com

3. About the survey Conducted via Web form, June - July, 2003 Invitations sent to SearchNetworking members on nth name basis 215 surveys completed Results to be published on www.SearchNetworking.com

4. Summary findings Plans for upgrades are encouraging Security is a top priority Network management contributes to business goals Enterprise wireless making strides but adoption is slow IP telephony accepted in concept but few implementations

5. Demographics

6. Who took the survey “Which of the following most closely describes your primary job function?” N=215

7. Company size “How many employees are in your entire organization?” Demographics N=215

8. Responsibility Demographics "What percentage of the end users in your company are you responsible for supporting?" N=215

9. Planning for tomorrow

10. Top priorities “Which initiatives will receive the greatest resource commitments by your organization in 2004?” N=215 Planning for tomorrow % of responses

11. Top priorities - 2 “Which initiatives will receive the greatest resource commitments by your organization in 2004?” N=215 Planning for tomorrow % of responses

12. Out with the old… Avg. N=984 What percentage of your network infrastructure do you expect to update or replace by the end of 2004? Planning for tomorrow

13. In with the new “Which technology will be the most crucial upgrade to your infrastructure between now and the end of 2004?” N=215 Planning for tomorrow % of responses

14. Evaluating technology

15. Split personality How do you envision the role of network management technology by the end of 2004? N=215 Evaluating technology

16. Wirelessly optimistic “By the end of 2004, wireless local area networks will be…” N=215 Evaluating technology

17. Mixed objections, 2002 “If you are NOT using or planning to use wireless LANs, what are the major reasons?” N=960 Multiple responses permitted Source: Networking Report Card 2002

18. Wirelessly deficient “By the end of 2004, what percentage of your company's network traffic do you expect to travel over wireless local area networks?” N=215 Evaluating technology

19. IP telephony acceptance builds “By the end of 2004, IP telephony will be…” N=215 Evaluating technology

20. VoIP rationale, 2002 “If you are planning to deploy VoIP, what are the major reasons?” N=878 Multiple responses permitted Source: Networking Report Card 2002

21. Lacking in implementation “By the end of 2004, what percentage of your company's voice traffic do you expect to travel over private IP telephony networks?” N=215 Evaluating technology

22. Questions & comments