1.  What: 2003 Cadillac Escalade  Recall Date: May 19, 2006  Why: This condition may cause an inadequate seal at the connection, potential leading to a fuel leak. In the presence of an ignition source, a fire could occur.  Incidents: Fires have occurred because of seal.  Number of Units Sold: 88303  When: 2003 - 2006 ISE427 Josh Smith11/4/2010 1

2.  Recognition of Problem: Certain replacement fuel filters fram brand name p/n G3727, with date Codes X52911 through X60801sequentially or X600141 and a Mexico Country or origin marking on the fuel filter housing manufactured from October 18, 2005, through March 21, 2006, sold for use on the vehicles listed above and on certain school buses. (To see the school bus engine sizes, click on “document search“ and then “bus applications"). The connector on the fuel filter was not manufactured to Honeywell’s specifications. As a result, the o-ring may not seat correctly on the fuel line.  Speed of Response: It took 3 years  Responsibility: Honeywell will notify owners and replace the defected part free of charge. ISE427 Josh Smith11/4/2010 2

3.  Legal Consequences: The legal consequences were to replace the defects for free.  Reputation: The incidents have not changed Cadillac’s reputation. This is because of how they approached how to fix the issue.  Sales: After the problem was found and corrected, sales for Cadillac did not decrease very much. ISE427 Josh Smith11/4/2010 3

4.  Internet Auto Guide. (November 4, 2010). Internet Auto Guide.com. Retrieved November 4, 2010 from http://www.internetautoguide.com/auto-recalls/09- int/2003/cadillac/escalade/index.html.  Atomotive.com (Nov 4, 2010) Retrieved November 4, 2010 from http://www.automotive.com/2003/49/cadillac/escalade/recalls/47568.html.  US department of Transportation. (Nov 4, 2010). Safecar.gov. Retrieved November 4, from 2010 from the US department of transportation website: http://www- odi.nhtsa.dot.gov/cars/problems/recalls/results.cfm.  Motor Trend Magazine. (Nov 4, 2010). 2003 Cadillac Recalls. Motor Trend Magazine.Retrieved November 4 from http://www.motortrend.com/cars/2003/cadillac/escalade/recalls/index.html.  Automobile Mag. (Nov 4, 2010) 2003 Cadillac Escalade Recalls. Automobile Mag.Retrieved November 4 from http://www.automobilemag.com/am/2003/cadillac/escalade/recalls.html ISE427 Josh Smith11/4/2010 4