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Published byDeirdre Hall Modified over 9 years ago
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STEP UP INTO YOUR NEW ROYAL NORTH SHORE HOSPITAL $1.1 Billion Project Delivered as a PPP 760 beds 4 Stages: Kolling Building 2 Community Health Centres Acute Services Building Clinical Services Building 124 services, 4000 staff
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A challenging & contentious environment … Land Divestment Bed Numbers Displaced services Green Space Lack of consultation
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IT’S YOUR MOVE
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Enormity of the Task! New IT systems including Charm and EMR scheduling, VOIP network, other Digital Technologies Re structured entire administrative staffing Introduced new models of care: Integrated Hand Unit Short Stay Surgical Unit Medical Day Procedure Unit Acute Assessment Unit Ambulatory Care Centre, Cancer Centre, Interventional Floor
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Change Management Program
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Change Checklist – Phases 1 - 4
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Change Management Stages
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Step Up Launch – October 2011
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“Conversation Kits” 180 Conversation Kits distributed Why? To start the conversations about the move and to get feedback from our people 44 feedback forms returned 571 staff reported as attending a viewing of the CD message to staff Key Feedback Themes: Happy to get the information! New facilities look great ! Wanting Decant and transition details? Staffing in new ASB? Where will we be located? (external to ASB) Food & retail facilities ? Campus Masterplanning ? Specific Departmental queries
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Arts and Heritage Program
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Site Walks & Open Days 20 Feb to 9 March - 3 weeks for complex & risk groups 26 April - Staff Open Day 12 June - Staff Open Day
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Corporate Records - culling
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Mock Exercises Ambulatory Care Centre simulated exercise Signage exercise Emergency Planning Trial transfers of patients between buildings ICU Flight Deck
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Decant Summary Program
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Staff Welcome Bags
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Wayfinding Volunteers 330 volunteers recruited Wayfinding program occurred for 3 months 7 days per week, 7.00am to 7.00pm
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Clean up of building Management of appropriate removal of chemical waste and other hazardous material Removal and appropriate disposal of corporate and clinical records De-commissioning of equipment Appropriate storage of equipment to be used at a later date
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Don’t forget to turn the lights off!
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