1. Value of Team Building

2. Stages of Team Development n 1 -- Forming n 2 -- Norming n 3 -- Storming n 4 -- Producing n 5 -- Ending

3. Stages of Team Development

4. Five Stages of Team Dynamics n FORMING: --“What’s going on?” n NORMING: --“How am I expected to work with these people?” n STORMING: --“How do we manage our differences?” n PRODUCING: --“How can we maintain our good performance?” n ENDING: -- “What happens if things change?”

5. #1 -- Forming- Task Functions/Issues Get the team started n Develop common purpose n Orientation n Provide Structure n Build Trust n Manage Transitions

6. #1--Forming- Member Behavior Characterized by: n Anxiety n Search for structure n Silence n Reactive to leader

7. #1--Forming- Leadership Roles Reduce the Uncertainty n Set Goals, Clarify Purpose n Draw out questions n Let members get to know each other n Model expected behavior

8. #2--Norming- Task Functions/Issues Establish Primary Norms n Team responsibility n Cooperation & participation n Decision making n Confronting Problems n Leadership n Quality & Excellence n Interaction analysis

9. #2-Norming- Member Behavior Characterized by: n Power struggles n Leader focused discussions n Silence n Hostility n Frequent topic changes n Failure to commit to action plans

10. #2--Norming- Leadership Roles Encourage Norm Development n Develop goals n Use consensus n Redirect questions n Develop positive listening skills

11. #3--Storming- Task Functions/Issues Manage Increased Conflict n Openly confront problems n Increased participation n Testing of group norms n Increasing independence from the leader

12. #3--Storming-- Member Behavior Characterized by: n Attacks upon the leader n Polarization of the team members n Increased testing of group norms n Fight or Flight behavior

13. #3--Storming- Leadership Roles Legitimize Conflict n Examine your own Response to Conflict n Reinforce positive conflict resolution efforts n Acknowledge conflict as essential for change n DO NOT become more authoritarian

14. #4--Producing- Task Functions/Issues Focus Team on Task n Monitor accomplishments n Critique Process--Analyze interactions n Avoid “groupthink” n Satisfy members’ personal needs

15. #4--Producing- Member Behavior Characterized by: n Cohesiveness n Conflict Management n Closeness with the leader n Active listening n Here and now focus

16. #4--Producing- Leadership Roles Maintain Team Skills n Maintain technical skills n Maintain interpersonal skills n Provide feedback on the group’s effectiveness n Assist in gaining more meaning from meetings

17. #5--Ending-- Task Functions/Issues Prepare Team for Closure n Leader leaves n Member(s) leave n Task/Goal changes n Technology changes n Goal is accomplished n Team disbands n Mergers

18. #5--Ending-- Member Behavior Characterized by: n Denial n Group skills break down n Withdrawal n Frantic attempts to work cohesively n Lethargy n Anger directed at leader n Increased conflict

19. #5--Ending- Leadership Roles Legitimize Termination Anxiety n Acknowledge the situation n Encourage expression of feelings