1. Sherry Clouser Center for Teaching & Learning A Preview of Wimba Pronto

2. The Many Layers of Pronto Virtual Office Hours Group Chat One-to-One Communication Manageable Queue All tools available Add members on the fly All tools available Great for personal conversation All tools available Each layer of functionality changes the ways in which Pronto can be used.

3. One-to-One Collaboration Let’s talk!

4. The Many Layers of Pronto Virtual Office Hours Group Chat One-to-One Communication Manageable Queue All tools available Add members on the fly All tools available Great for personal conversation All tools available Each layer of functionality changes the ways in which Pronto can be used.

5. Group Chat Let’s work on our project… Add others to your group chat at any time

6. The Many Layers of Pronto Virtual Office Hours Group Chat One-to-One Communication Manageable Queue All tools available Add members on the fly All tools available Great for personal conversation All tools available Each layer of functionality changes the ways in which Pronto can be used.

7. Virtual Office Hours Who’s next?

8. Help Desk Pronto’s “Help Desks” Virtual Office Hours Group Chat One-to-One Communication Manageable Queue All tools available Add members on the fly All tools available Great for personal conversation All tools available The Help Desk formalizes the functionality of Pronto’s Virtual Office Hours

9. Queue Pronto’s “Help Desks” How can I help? Who is next? Single Queue with Multiple Representatives Representative 1 Representative 2 Representative 3

10. Sherry Clouser - sac@uga.edu Questions or Comments?