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Additional questions What is the marketing function that provides information to consumers that will assist them in making a decision to purchase a good or service? –Promotion Which is a factor that happens during pre-sales activities: – Review ethical and legal issues Should additional salespeople be hired for the Christmas season is a question pertaining to which marketing mix element? –Promotion Mis-interpretation by a salesperson is a problem encountered with the use of: –Selling policies 1
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MARKETING 4.01 Acquire a foundational knowledge of promotion to understand its nature and scope. 2
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Discussion??? What is the most memorable promotion/ advertisement you’ve seen recently? Discuss with table mates; be ready to discuss with class. 3 What is this commercial informing, how is it persuading and what is it reminding you of…. http://www.youtube.com/watch?v=6aKYZFcmAmU
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4 The Role of Promotion Promotion- any form of communication a business or organization uses to inform, persuade, or remind people about its products and improve its public image. Marketing and Promotion are interrelated Product promotion - used to convince potential customers to buy products from it instead of from a competitor. –Explains major _________ and benefits of its products –Tells where those products are sold –Advertises sales on those products –Answers customer questions –Introduces new products Example?
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The Role of Promotion In which stage of a product’s life cycle do promotional activities focus on differences between competing products? –Growth 5
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The Role of Promotion What is an example of an external factor that affects promotion? –Government regulation of ads Zoning laws determine billboard locations Can’t lie about product – fraud Restrict advertising to children –Children are impressionable, and the wrong kinds of advertising can affect their development Stereotype - A generalization, usually exaggerated or oversimplified and often offensive, that is used to describe or distinguish a group. Example? 6
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The Role of Promotion Materialism is interest in and desire for money, possessions, etc, rather than spiritual or ethical values –Example? 7
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8 The Role of Promotion Institutional Promotion- used to create a favorable image for the business. Does not directly sell a certain product. However, may ultimately result in increased sales of a company’s products. An objective of institutional promotion is to demonstrate the organization’s role in community affairs.
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ACTIVITY 1 READ over the blocks on the back of your paper. Get with a person with a different color paper then you. Listen to instructions – not just COPYING, TEACHING! You have about 10 -15 minutes 9
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10 Four Types of Promotion 1.Advertising - any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor. Example?
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11 Four Types of Promotion 3. Sales Promotion - All marketing activities, other than personal selling, advertising, and publicity, that are used to stimulate consumer purchasing and sales effectiveness. Objectives of Sales Promotion –Increase sales –Inform customers about new products –Create a positive store or corporate image 3 Characteristics of Sales Promotion –Short term activities –Offers some type of incentive –Can be successfully used in all channels of distribution
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12 Four Types of Promotion 4. Personal Selling - making an oral sales presentation to one or more potential buyers. On a per contact basis, personal selling is the most expensive form of promotion. –Order-taking personnel –Order-getting personnel –Personal selling is generally emphasized for complex, technical products sold to industrial users.
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13 Public Relations Any activity designed to create goodwill toward a business. Benefits of PR –Increasing sales –Increasing firm’s good reputation –Increasing customers reception of advertising messages –Spreading accurate information to the public –Conditioning customers to expect quality products from the company –Reducing the impact of problems –Helping to obtain better treatment from government
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14 Four Types of Promotion 2.Publicity - placing newsworthy information about a company, product, or person in the media. Form of Public Relations –Can be used to promote particular events and promote particular products. –The main purpose of publicity is to build an image. Image - the way a business or organization is defined in people’s minds. Example?
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15 PUBLICITY News Release - a pre-written story about the company that is sent to various media for publication. –Hard News - information that should be announced right away because the public will want to know about it immediately –Soft News - information that does not need to be announced immediately because it will be of as much interest to the public later as it is now
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16 PUBLICITY Press Kit - a folder containing articles, news releases, feature stories, and photographs about a company, product, or person. Press Conference - a meeting in which media members are invited by the business or organization to hear an announcement about a newsworthy event.
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17 Four Types of Promotion Promotional Mix - a combination of different types of promotion. A business decides on a promotional mix that will be most effective in persuading customers or other businesses to purchase and support the business’s products. –Competition- Competing businesses within the same industry usually react to each other’s promotional mixes by playing follow the leader.
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ACTIVITY 2 Work in pairs! Using the internet find a promotion for the following categories: –Movie –Music Artist/Concert –Sports Team –Retail Store You must include all four Types of Promotion: –Advertising –Public Relations/Publicity –Sales Promotion –Personal Selling Create a Power Point to illustrate your findings – 1 st slide should be LABELED “4.01 PROMOTION TYPES ACTIVITY” and you & partner’s name. Also define, in your own words each promotion type. Each example should be EASILY recognizable to teacher; if not, write a brief explanation. PRINT (in color) as a “handout” where there are 6 slides per page. TURN IN ALL WORK TO CLASS BIN IN ORDER TO RECEIVE CREDIT 18 Grading scale: 20 pts – per category 5 pts- per promotion type 20 pts- format correctly, label, and neatness
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ACTIVITY 3 Get with your 11 o’clock Complete (wkst on the back of 4.01crossword puzzle) “4.01 promotional mix match up” You have 5-10 minutes! Continue to work on Activity from yesterday 19
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Notebook Check 3.00 – report card for extra credit 1.Post Midterm Exam review 2.Midterm corrections 3.3.01 notes 4.4 stages of the life cycle written assignment 5.WU: 3.01a Review (written) 6.3.01 Review 7.“Positioning your product in the market” wkst 8.3.03 notes 9.“What strategies” wkst 10.“Identify the Product Mix” wkst 11.Mkt 3.03 Crossword Puzzle 12.3.01 & 3.03 Quiz 13.3.04 notes 14.“Which Common Positioning Matchup” wkst 15.Pepi’s Pizza Case study 16.3.04 Review 17.3.06A Review (written) 18.Selling Price Math (written) 19.“What Type of Pricing” wkst 20.3.06 Review 21.3.04 & 3.06 Quiz 22.Channels of Distribution Matchup wkst 23.3.07 Review 24.3.00 Post assessment review 25.Syllabus
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Technology in Promotion New technology enables businesses to create individualized messages that impact their promotional mix. Information can be communicated by more venues and messages can be customized. –Example? 21
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International promotional activities A business must understand that the laws governing promotional activities vary by country. 22
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ACTIVITY 4 Working with your table mates: Pick a company of your choice and a country you want to promote – the country can not have English as their first or dominate language. Develop a mini international promotional mix plan for the business. Include the following: What are 3 promotional laws that your int’l country has? How does your promotion fit within those laws? Site source. Describe at least one way you will use each of the 4 promotion types (discussed in 4.01 notes). Come up with a sample international advertisement that will appeal to your target audience (remember it should appeal to THAT COUNTRY’S PEOPLE). Put all your findings in PowerPoint form and print out as handouts – 6 to a paper! Label 4.01 International Promotion You can not pick a company that already has a strong international presence (no McDonalds, Toms, Coke, Pepsi, etc.). Make sure you check their website if you are not sure!! NO DUPLICATES OF COUNTRIES OR COMPANIES! 23 Grading scale: 5 pts – country/comp. 10 pts- laws/sited pg 10 pts- 4 types of promotion & specific description 10 pts- advertisement chosen/creative 10 pts- presentation 5 pts – formatted correctly
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Countries and Companies already chosen- 1 st block France chick fila China Spain Northface Switzerland India New balance Germany South Korea Venezuela Zara Japan Russia Estonia Subway pizza hut American Eagle Italy Lucky charms Bojangles TCBY 24
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Countries and Companies already chosen- 2nd block Chick-fila Taco Mac Switzerland France Netherlands Russia Japan Spain Romania Starbucks Red Mango Germany Baja TCBY Barnes & Noble China Smoothie king Krispy Kreme India Italy Egypt 25
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Countries and Companies already chosen- 4th block Gatorade Switzerland Colombia uggz Francesca's Italy KFC Norway Subway France chick-fila Germany Northface Denmark tenders Spain 5 guys Ethiopia Patagonia chipotle Sweden Hershey Brazil Argentina Egypt 26
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WARM UP: 4.01 B Review Which promotional type? 1.Carrie Underwood puts on a concert for her fans –Publicity 2.Pizza Hut gives away free magnets with each pizza –Sales Promotion 3.Amit’s company pays to have his business’ logo on the side of a bus –Advertising 4.Belk’s sales associate helps a customer find a sweater for her mother. –Selling 27
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C 1.Some governments regulate promotional activities in their countries to protect consumers from? A. Unnecessary media exposure B. Inconsistent selling strategies C. Deceptive advertising D. Unlimited liability 4.01 QUIZ REVIEW
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D 2. Banner and pop-up ads impact the way audiences receive promotional information. These types of messages exist because of the following technological development: A. HTMT B. Intranet C. Advertisement D. Internet
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A 3. A television commercial depicts a woman mopping the kitchen with a new floor cleaner is an example of advertisement _______________: A. Stereotyping B. Personal Selling C. Materialism D. Conflicts
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B 4.Advertising that promotes the support a bank gives to community projects is _______ advertising. A. Promotional B. Institutional C. Publicity D. Sales Promotional
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B 5. Government regulations is a ____ factor effecting promotion A. Internal B. External C. Interrelated D. Federal
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D 6. Determine whether the following is a true statement: It is important for the promotional message to be factual A. False, it being memorable is more important B. True, it should alter facts as necessary C. False, it doesn't need to be factual D. True, it needs to be factual
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B 7. In which stage of a product's life cycle do promotional activities focus on differences between competing products? A. Introduction B. Growth C. Maturity D. Decline
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A 8. How do competing businesses within the same industry usually react to each other's promotional mixes? A. They play follow the leader B. They increase promotional budgets C. Change prices D. Try and look good to the public
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C 9. This picture is an example of: A. Public Relations B. Technological Promotion C. Product Promotion D. Promotional tie ins
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A 10. What form of promotion is generally emphasized for complex, technical products sold to industrial users? A. Personal Selling B. Advertisement C. Sales Promotion D. Public Relations
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B 11. To demonstrate the organization's role in community affairs is an objective for what type of promotion? A. Publicity B. Institutional C. Sales Promotion D. Product Promotion
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C 12. Which of the following best describes the relationship of promotion and marketing: A. Independent B. One to one C. Interrelated D. Dependent
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A 13. Which of the following situations most accurately depicts a promotional ethical issue in relation to children: A. Individualized messages B. Attractive commercials C. Publicity campaigns D. Personalized premiums
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