1. eInduction Overview 1 eDropship Induction Process September 8, 2010 MTAC Workgroup 138

2. eInduction Overview 2 Agenda  Introduction  Postage Statement Finalization  Appointment Close Out Overview –Arriving –Scanning –Unloading  Scenarios  SV Scanner Functionality  Mixed Mailings

3. eInduction Overview 3 eDropShip Induction Process Overview Introduction

4. eInduction Overview 4 Postage Statement Finalization  At postage statement finalization, information will be sent to Surface Visibility (SV) so there will be notification indicating payment.  Support for both FIN and FPP status  No change to existing postage statement reversal activities  Container level electronic documentation is sent to SASP for post- induction processing Postage Statement Finalization

5. eInduction Overview 5 Appointment Close Out  Appointment close out at the dock will continue similar to today: –Trailer arrives, arrival noted at either yard or dock –Clerk selects an appointment –Perform scan associations at appointment during unload –Close out on the SV device  The mailer must be present during the unloading and scanning process.  USPS checks if mailers are entering mail at the appropriate facility at the point of actual induction when possible  Issue: Notification of non-SV devices Appointment Close Out Overview

6. eInduction Overview 6 Arriving at the Dock  The appointment arrives on the dock.  Dock clerk searches by appointment number or container ID in the SV scanner, and dock arrival is recorded in the SV scanner.  Dock clerk will also inspect for truck and shipment integrity conditions and reports unsafe truck conditions and/or mail shipment irregularities. –Accept – Nothing is wrong with the truck. –Accept With Conditions – The truck has unsafe conditions but it doesn’t affect USPS ability to unload mail off that truck. –Reject – The truck has unsafe conditions that affect USPS ability to unload mail off the truck. –Pending Resolution – The truck has problems that need a resolution action from a USPS supervisor or transporter to resolve the problem and continue the next step of unloading mail off a truck. Appointment Close Out Overview

7. eInduction Overview 7 Scanning  After confirming the arrival, the actual date and time of arrival are recorded and the shipment status is changed to “Arrived.”  Once a container is confirmed and has passed the truck inspection, it is unloaded and scanned with the SV scanner.  The scans will differ depending on whether the mailer chose the “Content Creation” option in FAST. Appointment Close Out Overview

8. eInduction Overview 8 Container Scans without Content Association  Container data is recorded and irregularities needing to be resolved will be stored in the scanner and sent to SASP, such as: –Wrong facility –Appointment irregularities –Number of containers  Issues: –If no content is associated to an appointment, greater limitations for on – dock verifications –How will USPS identify mis-scheduled or wrong facility? –If there is no content linkage, how will USPS identify who the container belongs to or who paid? Appointment Close Out Overview

9. eInduction Overview 9 Container Scans with Content Association (Optional)  This is first done through content creation in FAST as an option for mailers. –If appointment linkage is made, all containers listed under that appointment will be shown during scan.  If SV has received content to associate with an appointment, clerks and mailers can identify on the dock: –Mis-shipped containers –Mis-scheduled –Extra or missing containers. –May not have to resolve issues on dock immediately.  Issues: –If mailers choose content creation, should there be an option to handle a mis-shipped container on the dock? If so, what would the options be? Appointment Close Out Overview

10. eInduction Overview 10 Unloading  Unload button on the SV scanner is enabled after confirming arrival, actual date and time of arrival, and status is changed to “Arrived.”  Unload start button records the time appointment started unloading.  Scans are unloaded.  At the conclusion of unloading, unload end time is recorded. Appointment Close Out Overview

11. eInduction Overview 11 Ideal Induction Scenario Step 1: Shipment arrives on the dock and clerk searches for appointment ID. Step 2: Shipment recorded as on time and passes truck inspection. Step 3: Shipments unloaded from truck. Step 4: Containers scanned and no irregularities recorded. Step 5: Scans unloaded and end time recorded. Scenarios

12. eInduction Overview 12 Scenario 1: Extra Container  The containers are scanned under an appointment and an extra is found  If mailers selected Content Creation Option: –SV scanner may be able to display what appointment the container is actually associated to, and the mailer can take it back.  If mailers did not select Content Creation Option: –Clerk will record this, and the issue will be solved on the back end. Step 1: Shipment arrives on the dock and clerk searches for appointment ID. Step 2: Shipment recorded as on time and passes truck inspection. Step 3: Shipments unloaded from truck. Extra Container is found. Step 5: Scans unloaded and end time recorded. Scenarios

13. eInduction Overview 13 Scenario 2: Container Inducted at Wrong Location  The container is scanned and the location does not match listed.  If mailers selected Content Creation Option: –Mailer will be notified and may have the option to take the container to the correct facility, or choose to continue with induction and resolve on the back end.  If mailers did not select Content Creation Option –There will be no notification, and the issue will be resolved on the back end. Step 1: Shipment arrives on the dock and clerk searches for appointment ID. Step 2: Shipment recorded as on time and passes truck inspection. Step 3: Shipments unloaded from truck. Container Inducted at Wrong Location Step 5: Scans unloaded and end time recorded. Scenarios

14. eInduction Overview 14 Scenario 3: Container Not Paid For  The container is scanned and no payment is found.  If mailers selected Content Creation Option: –SV scanner may display pop up warning message and mailers will be notified. Issue will most likely be resolved on the back end.  If mailers did not select Content Creation Option –There will be no notification, and the issue will be resolved on the back end. Step 1: Shipment arrives on the dock and clerk searches for appointment ID. Step 2: Shipment recorded as on time and passes truck inspection. Step 3: Shipments unloaded from truck. Container Not Paid For Step 5: Scans unloaded and end time recorded. Scenarios

15. eInduction Overview 15 Changes to SV Scanner Functionality  Potentially push barcodes and locale key to the SV device  Display whether the container has been paid for upon scanning  Will accept data from all 99M scans  Display appointment information per container if mailers choose the Content Creation option  Issues: –How much container information can the SV handheld receive and hold? –Will there be an override option on the SV device during scanning? –What should USPS do about non-SV sites? –In FAST today, mailers have to state how many pallets there are – should USPS display this on SV? –How will USPS validate uniqueness? Ex: If a barcode is reused or being scanned twice? –Will a pop-up display on the SV if the container is not paid for, or should this be resolved on the back end? SV Scanner Functionality

16. eInduction Overview 16 Mixed Mailings  After the drop shipment has been received, the paper 8125 (if present) must be finalized with the following information before appointment is closed out: ⁻ USPS Receiving Employee Signature ⁻ USPS Receiving Employee Name ⁻ Date/Time of Arrival ⁻ Date/Time of Departure ⁻ Check applicable boxes under the Load Condition Irregularities  eDoc showing payment verification for other containers will be sufficient to close out the appointment.  Issues: -What business process is needed to support the transition period? Can USPS support a mix of paper 8125s and e8125s? -Should the mailer or consolidator be required to separate paper 8125s from e8125s? -During the transition period, how does the dock clerk identify the appointment ID for containers without a paper 8125? Mixed Mailings