1. Sunday, October 25, 20151Quality Network The Student Voice Project 18 November 2008 Rob Baker and Rachel McAlpine Centre for Academic Standards and Quality Enhancement

2. Sunday, October 25, 2015Quality Network2 Focus of the session Background to the project Purpose of the project 3 specific areas of interest Some project milestones Progress to date

3. Sunday, October 25, 2015Quality Network3 Project Background CASQE first proposed the project in Summer 2007; it was initially deferred by the University Project remit was approved in late September 2008

4. Sunday, October 25, 2015Quality Network4 Purpose of the Project To formulate recommendations on: How the University can capture the views of students systematically, efficiently and effectively Using student views to inform enhancement actions taken by the University Improving two-way communication between the University and students in the areas covered by the project

5. Sunday, October 25, 2015Quality Network5 Specific areas of interest (Sub-Groups) Evaluation of student opinion National Student Survey Student representation (Led by the Students Union, this sub-group supports the SU’s pilot initiative which commenced September 08)

6. Sunday, October 25, 2015Quality Network6 Evaluation of Student Opinion Sub-Group To investigate and disseminate good practice in capturing and evaluating student opinion To consider how actions resulting from student evaluation may be reported back to students and staff, thereby ‘closing the feedback loop’ To produce a coordinated student evaluation strategy

7. Sunday, October 25, 2015Quality Network7 National Student Survey Sub-Group To promote and raise awareness of the NSS To monitor response rates To agree the information needs of faculties, both throughout the survey and when the NSS results are made available To improve NSS–related communication to students and staff

8. Sunday, October 25, 2015Quality Network8 Student Representation Sub-Group To support and work collaboratively with the Students’ Union in developing the student representative system Working closely with the MMUnion Student Engagement Coordinator and the Vice-President (Education and Welfare) Supporting the Students’ Union’s pilot initiative

9. Sunday, October 25, 2015Quality Network9 Some milestones Improved NSS information to staff through consultation with faculties Completion of audit of the University’s student evaluation activities Completion of research into examples of good practice within the HE sector Dissemination of good evaluation practice throughout the University Proposals to improve the way we ‘close the feedback loop’ to students and staff

10. Some milestones continued… Proposals on a possible MMU institutional student survey including resources required Recommendations on NSS 2009 awareness-raising and communication strategy Recommendations on more effectively embedding actions arising from student evaluation within institutional decision-making processes Draft protocol/guidelines on student evaluation, covering MMU-based and collaborative students, including identification of resources

11. Sunday, October 25, 2015Quality Network11 Progress to date NSS 2008 results disseminated to faculties via the PMI intranet Students’ open comments disseminated to faculties (via Deans) for the first time Faculties invited to identify further results information needs for the first time Further NSS 2008 information and analyses provided to faculties by PMI

12. Progress to date continued….. Joint CASQE/PMI staff briefings on the NSS results offered and delivered to faculties for the first time Request from the DVC (Student Experience) for faculties to feed back to students on the actions taken in response to the NSS results Further University training sessions arranged on the use of texting technology to notify students of rearranged classes Links established with other HEIs, and with the QAA and Universities UK

13. Progress to date continued….. Student representatives (approx 800) identified by faculties and passed via CASQE to the Students’ Union for training Students’ Union have completed a week of student representative training sessions, with more to be arranged Programme committee dates provided by faculties and passed to the Students’ Union Research is underway into examples of good student evaluation practice at MMU and within the HE sector Online project Wiki established

14. Sunday, October 25, 2015Quality Network14 If you need to contact us: Rob Baker – Quality Enhancement Manager r.baker@mmu.ac.uk – x3695 r.baker@mmu.ac.uk Rachel McAlpine – Quality Enhancement Officer r.mcalpine@mmu.ac.uk – x1050 r.mcalpine@mmu.ac.uk Centre for Academic Standards and Quality Enhancement

15. Sunday, October 25, 2015Quality Network15 Any Questions?