1. 1 New Board Orientation For Chapter Officers, Directors and Chairs Northern Mariana Islands (NMI) Chapter Dianna Gould, SPHR, CAE – PW Field Services Director, April 2014 Presenter’s Name and Credential/Title Date

2. Welcome to SHRM! Welcome to your leadership position in our Chapter and SHRM! This presentation is designed to guide you in your new role as a volunteer leader. It will give you an overview of SHRM’s and our Chapter’s organization, mission, and services. Your work as a volunteer leader is vital in helping SHRM realize its goals as a professional human resources association. 2

3. About SHRM 3 Overview The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Founded in 1948, SHRM currently has more than 575 affiliated professional chapters and 400 student chapters. SHRM headquarters is in Alexandria, VA. SHRM has more than 275,000 professional and student members in more than 160 countries. SHRM has over 350 staff members and more than 7,000 volunteer leaders! Visit SHRM Online at www.shrm.orgwww.shrm.org

4. About SHRM 4 Overview SHRM will be a globally recognized authority whose voice is heard on the most pressing people management issues of the day – now and in the future.

5. About SHRM SHRM is the global HR professional organization that exists to:  Build partnerships  Provide a global community to share expertise & create innovative solutions  Provide thought leadership, education, & research  Be an advocate on the most critical issues facing workplaces & the human resource profession 5 SHRM’s Mission

6. About SHRM 1.Provide high-value resources to existing core membership 2.Be a global organization 3.Operate as a financially sustainable organization 4.Evolve positioning to become more of an advisor and advocate 6 SHRM’s Strategic Priorities

7. About SHRM 7 SHRM’s Volunteer Leadership Structure SHRM ® Board Staff Support Members Membership Advisory Council Regional Councils State Councils Chapters

8. Our Chapter Our Chapter is one of a network of 575 affiliated SHRM chapters Our chapter serves to provide local networking and professional development opportunities for our members Each chapter reports to into a State Council; our chapter president is our representative to the State Council 8 SHRM Local Chapter Affiliates Membership Advisory Council Regional Councils State Councils Local Chapters

9. Our State Council Each state is governed by a state council with a state council director, who reports up to a regional council. State councils typically hold quarterly meetings for members to discuss issues and challenges, pending legislation, the HR profession, and how SHRM supports these. State councils engage in activities that raise the visibility and credibility of the HR profession and SHRM in the state. 9 SHRM State Council Affiliates Membership Advisory Council Regional Councils State Councils Local Chapters

10. Our State Council 10 State Information The Pacific Council is the State Council affiliate that represents Guam and the CNMI Chapters. The Pacific Council Director is: Joann Waki Muna, SPHR

11. Our Regional Council Each of the five geographic regions in the U.S. has a regional council, composed of the state council directors. The regional council provides a structure for state directors and state directors-elect to work together with SHRM staff. SHRM staff facilitates successful practice-sharing among state councils to achieve SHRM’s strategic priorities. Regional councils provide guidance and assistance to state councils and chapters. 11 SHRM Regional Councils Membership Advisory Council Regional Councils State Councils Local Chapters

12. Our Regional Council 12 SHRM’s Five Geographic Regions

13. SHRM Membership Advisory Council The MAC is composed of five elected volunteer representatives, one from each of the regions. Serves as an interface and two-way channel of communication between the volunteer leaders and the SHRM Board of Directors. Provides input from the membership to the SHRM Board of Directors and feedback from the SHRM Board to the membership; and provides operational input to SHRM to ensure optimum service/support to and from the volunteer leadership. 13 MAC Membership Advisory Council Regional Councils State Councils Local Chapters

14. 2014 Membership Advisory Council North Central Region Steve Browne, SPHR (Cincinnati, OH Northeast Region Kristine Avery, SPHR (Standish, ME) Southeast Region Paula H. Harvey, MBA, SPHR, GPHR, ASC (Charlotte, NC) Southwest Central Region Rebecca Briley (Baton Rouge, LA) Pacific West Region Debbie Horne, SPHR (Santa Barbara, CA) 14 MAC http://www.shrm.org/Communities/VolunteerResources/ResourcesforStateCo uncils/Pages/MACOperatingGuidelines.aspx

15. SHRM Board of Directors The Board of Directors provides leadership for SHRM by: Upholding SHRM's vision, purpose and values; Setting the broad policies, direction and priorities of the organization; Ensuring that SHRM has highly effective leadership; Providing fiduciary oversight; and Maintaining the integrity of SHRM services and products developed for the benefit of SHRM members. 15 http://www.shrm.org/about/boardofdirectors/Pages/default.aspx Bette Francis, SPHR 2013-2014 SHRM Board Chair

16. SHRM Executive Team 16 Henry (Hank) Jackson, CPA President/CEO J. Robert Carr, JD, SPHR SVP, Membership, Marketing & External Affairs

17. SHRM Regional Teams Main point of contact for State Councils, Chapters, and other SHRM members in their respective states/territories Communicate and promote SHRM vision, mission and strategic priorities Ensure that chapters maintain affiliation standards and guide them in growing membership and achieving excellence Find our FSD at: SHRM » Communities » SHRM Regions, State Councils, MAC http://www.shrm.org/Communities/SHRMRegions-StateCouncils-MAC/Pages/default.aspx 17 Field Services Directors (FSDs)

18. SHRM Regional Teams Are the primary contact for: Chapter rosters and member lists; audits At-large labels Primary Chapter Designation forms Auditing and CFSP payment issues Any documents you need mailed to you Promotional materials General questions Find our RA at: SHRM » Communities » SHRM Regions, State Councils, MAC http://www.shrm.org/Communities/SHRMRegions-StateCouncils-MAC/Pages/default.aspx 18 Regional Administrators (RAs)

19. SHRM Staff – Regional Teams 19 Pacific West Regional Team Scott Ferrin, SPHR, PMP Field Services Director – Pacific West Region HI & NV Scott.Ferrin@shrm.org Dianna Gould, SPHR, CAE Field Services Director – Pacific West Region AK, ID, MT, OR, WA, WY & Pacific Council (Guam & N. Mariana Islands) Dianna.Gould@shrm.org Kimberly Goodwin Regional Administrator – Pacific West Region Regional Administrator – Pacific West Region Kimberly.Goodwin@shrm.org Kimberly.Goodwin@shrm.org Jon Decoteau Divisional Director -West CA

20. SHRM Affiliated Chapters Two-way channels of communication between SHRM and members. Forums for personal and professional development of members. Opportunities to develop leadership, managerial, public-speaking and group decision-making skills. 20 Membership Advisory Council Regional Councils State Councils Local Chapters

21. SHRM Affiliated Chapters Small 25–100 members Medium 101–300 members Large 301–500 members Mega 501–1,000 members Super Mega 1,001+ members 21 Chapters are categorized into five sizes

22. SHRM Affiliated Chapters By 12/31/16 25 in-chapter SHRM members and 51% of total chapter membership must be SHRM members [Membership in a SHRM local chapter is separate and apart from membership in the national SHRM organization.] 22 Chapter affiliation requirements Three years remaining to meet new requirements Three years remaining to meet new requirements

23. Use of the SHRM “Affiliate of” Logo 23 INCORRECT LOGO USAGE CORRECT LOGO USAGE

24. Our Chapter’s Logo 24 Newly updated “Graphics Standards Manual for Affiliates” available on the VLRC.Graphics Standards Manual for Affiliates Use your chapter logo together with the “Affiliate of” SHRM logo. Both logos must be the same size to denote a partnership. If “SHRM” or the “Society for Human Resource Management” is part of your legal name or “also known as” name, as specified in your bylaws, your chapter/state council must submit to SHRM for approval when creating or revising your logo. All other chapters/state councils are encouraged to submit their logo for approval. Receiving pre-approval could save time, effort and expense. A checklist and convenient submission form can be found at http://fs16.formsite.com/robgatesshrmorg/form17/index.html http://fs16.formsite.com/robgatesshrmorg/form17/index.html

25. Expectations for All Board Directors 25 Governance  Know and understand the purpose of the chapter charter  Know and understand the purpose of the chapter bylaws  Know and understand what constitutes a quorum for board decisions  Review Roberts Rules of Order Planning  Be present and engaged in chapter board meetings  Participate in setting goals and carrying out plans for your specific area (organizational goals)  Develop specific area objectives for the year (maintenance goals) Budgeting  Develop specific area annual budget  Operate responsibly within that budget  Track and report

26. Our Chapter’s Charter Documents the relationship between SHRM and the chapter Spells out the legal use of the SHRM name, logo, and acronym A copy of our chapter charter is available at SHRM; contact our Regional Administrator 26

27. Our Chapter’s Bylaws 27 Sample available online in the Volunteer Leaders’ Resource Center (VLRC) at http://www.shrm.org/Communities/VolunteerResources/ResourcesforC hapters/Pages/CHAPRadmin.aspx http://www.shrm.org/Communities/VolunteerResources/ResourcesforC hapters/Pages/CHAPRadmin.aspx A copy of our chapter bylaws is available at SHRM; contact our RA Chapter bylaws should be reviewed annually. Revisions must be sent to FSD for review and SHRM approval Any bylaws changes must be approved by SHRM before the chapter members vote (ratify)

28. Expectations for All Board Directors 28 Board Meetings  Presence at scheduled meeting or written report of progress  Submit agenda items (reports, documentation, metrics, etc.) in advance  Review and Update SHAPE Planning Worksheet to ensure tasks are on tract with year-end goals Learn something new, Get to know someone better, and Be sure to have some FUN!

29. Expectations for All Board Members 29 Monthly Board Meetings A minimum of 4 board meetings are required each year. Does everyone know the dates for the 2014 board meetings?

30. Our Chapter Board Directors’ Responsibilities 30 Nora Mae Sablan, Chapter President Maria Luisa "Malou" Ernest, SPHR, GPHR Immediate Past President Maricel Cascasan, Vice President/President-Elect Micah Parico-Acuavera, Chapter Secretary Ernesto "Ernie" Lacorte, Chapter Treasurer Evan Hunsberger, Board Member Bertha C. Leon Guerrero, Board Member Frank L. Gibson, SPHR, GPHR Advisor Discuss and understand the specific role of each board director

31. SHRM Core Leadership Areas (CLAs) 31 Membership SHRM Foundation College Relations Diversity Certification Government Affairs Workforce Readiness Seven CLAs

32. SHRM Core Leadership Areas (CLAs) 32 Structure SHRM Staff CLA Contact (Headquarters) SHRM Staff CLA Liaison (Field Services Reps) State-Level CLA Director Chapter CLA Chair

33. SHRM Resources for CLA Volunteers 33 Volunteer Leaders’ Resource Center (VLRC) Ongoing and Archived Webinars and Conference Calls for each CLA www.shrm.org/vlrc Resources for each CLA

34. Expectations for CLA Chairs 34  Set goals and direction  Provide a two-way channel of communication between the Chapter Board and CLA Committee  Provide support and resources to CLA Committee  Address Committee members’ concerns immediately  Recruit and fill Committee positions  Develop leadership skills and succession on your Committee CLA Chairs will:

35. SHRM Affiliate Program for Excellence (SHAPE) 35 All SHAPE resources are available on the VLRC 2014 SHAPE Workbook 2014 SHAPE Worksheet SHAPE FAQs Online Year-End Reporting Tool www.shrm.org/vlrc

36. SHRM Affiliate Program for Excellence (SHAPE) SHAPE Planning Workbook Use as a planning tool for your chapter and state council Review at each meeting to assure initiatives are on track Look to the SHAPE Center on the VLRC for resources http://www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/SHAPE.aspx SHAPE Worksheet Use this tool to track progress throughout the year at each board meeting 36 All SHAPE resources are available on the VLRC

37. Chapter Financial Support Payment (CFSP) Program Submit a completed SHAPE Year-End Report by 1/31 of each year and your membership roster when requested. Meet the applicable membership affiliation requirements. Have a chapter president who is a SHRM member in good standing throughout his/her term of office. Have SHRM-approved ratified bylaws on file at SHRM. 37 Eligibility Criteria SHRM pays chapters and state councils several millions of dollars each year in financial support. To be eligible for CFSP, the chapter must: The amount of financial support will eventually be tied to affiliation percentages.

38. Chapter Financial Support Payment (CFSP) Program Chapters must have a direct deposit account with a bank on file with SHRM. Sign up at www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/CHAPRfin.aspx www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/CHAPRfin.aspx 38 New requirement for CFSP as of January 1, 2012

39. Chapter Financial Support Payment (CFSP) Program $6.25 four times a year ($25 annually) per member for 100% chapters $5 twice a year ($10 annually) per member for non-100% chapters Net Gain payment rewards chapters for growth of SHRM membership during the year 39 CFSP currently pays http://www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/cfsp.aspx

40. Chapter Financial Support Payment (CFSP) Program 40 Example: Example: Chapter’s 12/31 SHRM Membership Count 2014 250 2013 -200 Difference 50 Net Gain Payment (50 X $25) = $1,250 Net Gains formula

41. Volunteer Leaders’ Resource Center (VLRC) 41 Online at www.shrm.org/vlrcwww.shrm.org/vlrc

42. Volunteer Leaders’ Resource Center (VLRC) –Chapter Leader Resource Guide –Chapter Best Practices –Sample Bylaws –Chapter Toolkits –Non-Dues Revenue Ideas –Fundamentals of Chapter Operations –Chapter Leader Position Descriptions –Guide to Chapter Financial Management –Core Leadership Areas –Volunteer Leaders’ Webcast Series –Membership Recruitment & Retention Toolkit –Programming Ideas –Web Site Resources –Resources for Working with Volunteers –AND MUCH MORE!!! 42 Online at www.shrm.org/vlrcwww.shrm.org/vlrc

43. SHRM Resources for Volunteer Leaders 43 Chapter Activities by Month Available on VLRC: http://www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Documents/Chap ter%20Activities%20by%20Month%202011%201116.docx

44. SHRM Resources for Volunteer Leaders 44 Monthly SHRM Update for volunteer leaders

45. SHRM Resources for Volunteer Leaders –Target audience is the incoming chapter presidents are encouraged to attend –FREE for incoming chapter presidents; includes hotel, designated meals and conference registration; chapter pays travel expenses –If the incoming president cannot attend, the current president or another member of the chapter board may attend in his/her place –Attendance is tied to SHAPE award levels 45 SHRM Annual Leadership Conference Held each November for key volunteer leaders: Chapter President or President-Elect State Council Director or State Council Director-Elect State Council Membership Director Chapter Management Professional (CMP) Member Advisory Council (MAC) Representative Provides opportunities to gain information about your volunteer role, enhance your leadership development skills, network with peers, share effective practices and challenges across region and engage with SHRM staff! Nov. 20-22, 2014

46. SHRM Resources for Volunteer Leaders 46 Conference calls and webinars Quarterly CLA webinars/conference calls http://www.shrm.org/Communities/VolunteerResources/Pages/clas.aspx http://www.shrm.org/Communities/VolunteerResources/Pages/clas.aspx Chapters by Size webinars/conference calls http://www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/ChapterBySize ConfCall.aspx http://www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/ChapterBySize ConfCall.aspx Volunteer Leaders Webcast Series http://www.shrm.org/Communities/VolunteerResources/WebcastArchivesforVolunteerLeaders/Pages/ VLWebcastSchedule.aspx http://www.shrm.org/Communities/VolunteerResources/WebcastArchivesforVolunteerLeaders/Pages/ VLWebcastSchedule.aspx Also refer to monthly SHRM Update and/or VLRC Master Calendar www.shrm.org/vlrc SHRM Connect http://community.shrm.org/Home/ Form a chapter discussion group on SHRM Connect http://community.shrm.org/Home/

47. Questions? 47 Thank you for volunteering! Dianna Gould, SPHR, CAE PW Field Services Director Dianna.Gould@shrm.org 703-535-6267 (W)