1. December 18, 2013 NURTURING RELATIONSHIPS WITH EMPLOYERS OVERCOMING PUSHBACK IN THE MARKETPLACE

2. THROUGH THE EYES OF MANUFACTURING Precision Machined Products Association (PMPA) Brecksville, OH Miles Free, Director of Technology and Industry Research 2

3. WHAT EMPLOYERS WANT  Skilled workers now  A good return on their investments  To run their business profitably and efficiently

4. IMMEDIACY OF NEED  Employers can’t wait  Can we afford to hire replacement workers?  What will it cost to recruit and train them?  What is the cost of training inaction?

5.  What if you don’t train them and they stay? RESISTANCE: “IF I TRAIN THEM THEY MIGHT LEAVE”

6. INVESTING IN THE EMPLOYEE IS GOOD FOR THE BOTTOM LINE  Sharing the ROI benefits with a certified employee  Investing in their professional development will benefit the business  A certified workforce says something about safety and quality standards of the business

7. RESISTANCE: “WE PREFER CUSTOMIZED TRAINING”  Really? How is that working out?  Is it helping you recruit and identify new employees?  How much of your time and effort to arrange, develop, and deliver?  Skills certification takes a lot of the time out of delivering skills

8. CERTIFICATION IS PRIMING THE PUMP  Just-in-time production and delivery requires just-in-time training  New approaches must be tried  Right Skills Now accelerated training

9.  Employer: Hiring unskilled workers leads to expense in training; potential destruction of equipment, loss of customers, injuries  High cost, no reward  Unemployed: No assurance of employment for all my effort in this changing field  Schools: We have to meet accreditation and state requirements; what if we can’t place students  Society: Payments for Unemployment; loss to society by no action  Manufacturing industry: Loss of manufacturing competitiveness as a society  Skills Certification System: Underutilization of valuable resources OVERCOMING RISK WITH SKILLS CERTIFICATION

10. MORE INFORMATION / SUPPORT  Career info: http://yourcareerfacts.comhttp://yourcareerfacts.com  Industry info: http://pmpaspeakingofprecision.com/ http://pmpaspeakingofprecision.com/  Right Skills Now: http://www.themanufacturinginstitute.org/Sk ills-Certification/Right-Skills-Now/Right- Skills-Now.aspx http://www.themanufacturinginstitute.org/Sk ills-Certification/Right-Skills-Now/Right- Skills-Now.aspx  Miles Free: Director Industry Research and Technology PMPA mfree@pmpa.orgmfree@pmpa.org

11. THROUGH THE EYES OF A COLLEGE College of the Sequoias Visalia, CA Louann Waldner Deputy Sector Navigator, Central Valley Advanced Manufacturing & Randy Emery Instructor, Industry & Technology 11

12. COLLEGE OF THE SEQUOIAS

13. IS THERE A MARKET FOR CERTIFICATION?  Employers may not be asking for it by name  They want a solution to the skills gap problem

14. EMPLOYERS’ LACK OF AWARENESS  Employers are asking for higher-quality employees  Employers are unaware of their role in the process or are in denial  Employers haven’t all embraced the message  Front runners are seeing a return-on-their investment

15. WHAT’S THEIR RETURN ON INVESTMENT?  Shorter learning curves  Predictable competencies  No HR or training departments  Best practice: incumbent workers pilot certifications

16. PUSHBACK AT THE COLLEGE  Resistance to change  Lack of awareness/ misunderstanding need  Requirement of our grant

17. WHO PAID FOR THIS?  Pilot program as part of our TAACCCT grant  Many costs were picked up by the grant  Sustainability

18. CHANGE IS COMING AT THE STATE LEVEL  CACT Programs in the state  State-mandated connection to certification  Doing What Matters  http://doingwhatmatters.cccco.edu

19. WORDS OF ADVICE  Push-backs are the road map for change  Serve as problem solver for the employer  Be persistent and creative  Effect change gradually  Think about sustainability

20. Brent Weil The Manufacturing Institute bweil@nam.org 202-637-3134 Mindy Feldbaum The Collaboratory LLC mfeldbaum@thecollaboratoryllc.com Dr. Audrey Theis, Technical Advisor President, Key Links Inc. astheis@keylinksinc.com 503-233-2645 Ben Kushner, Program Advisor The Manufacturing Institute bkushner@nam.org 20 CONTACTS