1. SecureLogin Solution for Hospital Environments Keith Lewis Novell Consultant Novell, Inc. Troy Drewry Protocom Consultant Protocom

2. © March 9, 2004 Novell Inc. 2 one Net: Information without boundaries…where the right people are connected with the right information at the right time to make the right decisions. The one Net vision Novell exteNd ™ Novell Nsure ™ Novell Nterprise ™ Novell Ngage SM : : : :

3. © March 9, 2004 Novell Inc. 3 The one Net vision Novell Ngage services provides real-world experience from consultants around the world. Novell's service professionals make sure every Novell solution you implement is based on best practices, customized to meet your needs, and capable of delivering the highest possible return on investment. Novell Ngage SM Novell exteNd ™ Novell Nsure ™ Novell Nterprise ™ Novell Ngage SM : : : :

4. © March 9, 2004 Novell Inc. 4 Session Rules The success of this session depends upon audience participation. Your best opportunity to learn is to be involved. Questions should be asked when the subject matter is being covered or at the end of the session. Questions should be related to lesson being discussed. Other questions can be handled after the session is complete.

5. © March 9, 2004 Novell Inc. 5 Session Overview Common issues in hospital environments that inhibit the implementation of a single sign-on solution. Discuss how SecureLogin can be used alone or with other products to provide solutions. Provide demonstrations of some of the solution discussed. Q & A

6. © March 9, 2004 Novell Inc. 6 What is a Complete Solution? A solution that provides capabilities in a wide range of environmental and work-flow conditions. A customizable solution that has options. A secure solution. A solution that you can actually implement within a reasonable timeline and budget. A solution that you can maintain. A solution that adheres to current and is customizable for future HIPAA requirements.

7. © March 9, 2004 Novell Inc. 7 Factors Inhibiting a Complete Solution Ambiguous requirements. Lack of situational knowledge. Project Personnel availability. Infrastructure requirements. Budgetary concerns. Corporate Climate.

8. © March 9, 2004 Novell Inc. 8 To Build a Complete SecureLogin Solution One Must Consider The Applications (Authentication Methods, Access Points and their use) The Solution Distribution Method Existing or New Password Policies The User Environment OS and Platforms Current and Future HIPAA Regulations Help Desk Training User Training Solution Documentation Ongoing Maintenance

9. Can SecureLogin Alone Be a Complete Solution?

10. © March 9, 2004 Novell Inc. 10 What SecureLogin brings to the table Infrastructure Flexibility Integrates with Novell ® eDirectory™ and NDS ® Integrates with Microsoft AD and MS Windows NT Domains Integrates with NetScape iPlanet / SunOne directories Integrates with any other LDAP v3+ compliant directory NO additional infrastructure requirements Support for mobile and disconnected users Community (nursing) workstation support Full Citrix and Microsoft Terminal Server capabilities Microsoft Windows 9x, NT/2000 and XP workstation agents Linux and hand-held agents in development

11. © March 9, 2004 Novell Inc. 11 What SecureLogin brings to the table Continued... Application Integration Microsoft Windows 16/32 bit support Web HTML support Terminal Emulator Support Java support (Sun Java not that other company's junk!) Advanced recognition and response features Robust scripting language Ability to run external scripts and applications Capable of leveraging directory and environment variables Ability to share credentials with Novell Portal and iChain ® Integrated SNMP auditing and reporting

12. © March 9, 2004 Novell Inc. 12 Security Utilizes 3Des to secure credentials, settings and scripts Open SSL used in LDAP mode Full NMAS integration ‘Advanced Authentication’ support – Biometrics devices – SmartCard readers – Tokens – Etc… Secondary Key for offline security Integrates with OTP (One Time Password) for mainframes Integrates with SSPR (Self Service Password Reset) What SecureLogin brings to the table Continued...

13. © March 9, 2004 Novell Inc. 13 A Complete SecureLogin Solution will include some or all of the following: Securelogin SecretStore NMAS™ The NetWare ® client ZENWorks ® or MSI Advanced Authentication Devices Special Securelogin utilities, DLLs and Configurations

14. Applicable HIPAA Regulations

15. © March 9, 2004 Novell Inc. 15 Physical Safeguards Required Safeguards Workstation Use (164.310(b)) Workstation Security (164.310(c))

16. © March 9, 2004 Novell Inc. 16 Technical Safeguards Access Control - 164.312(a)(1) Unique User Identification Emergency Access Procedure Person or Entity Authentication – 164.312(d)

17. How it Works Some Quick Demos

18. © March 9, 2004 Novell Inc. 18 Windows Applications 1 Identify the application in memory 2 Identify the active form 3 Provide the credentials

19. © March 9, 2004 Novell Inc. 19 Web Applications 1 Identify Domain 2 Provide Credentials 3 Auto Submit

20. 20 Terminal Emulation Applications 1 Create Tlaunch Configuration 2 Use Trigger/Respo nse 3 Exit

21. Citrix Solution Overview and Demos

22. © March 9, 2004 Novell Inc. 22 An Overview – Citrix Configurations Citrix MetaFrame v1.8+ Support Citrix XP Support Citrix NFuse Support Citrix Servers with NetWare Client Citrix Servers without NetWare Client Published desktops Published applications Web portal applications

23. © March 9, 2004 Novell Inc. 23 Citrix Desktops 1 SecureLogin Runs in the session startup 2 Connects to Directory 3 Provides Credentials MS Terminal Server or Citrix Farm

24. © March 9, 2004 Novell Inc. 24 Citrix Published Application & Nfuse 1 The published application is started with SLLauncher 2 SecureLogin connects to the directory 3 Provides credentials MS Terminal Server or Citrix Farm

25. Citrix Demo

26. PDA Solution Discussion and Demo

27. © March 9, 2004 Novell Inc. 27 PDA’s and SecureLogin Required Components Wireless Capability Citrix ICA Client for PocketPC MS Terminal Server or Citrix Farm

28. PDA Demo

29. Nursing Station Solution Overview and Demonstration

30. © March 9, 2004 Novell Inc. 30 A Complete SecureLogin Solution for a Nursing Station Might Use The NetWare client NMAS (SecureWorkstation) ZENWorks Biometrics

31. © March 9, 2004 Novell Inc. 31 Factors Inhibiting a Complete Solution at a Nursing Station Multiple people sharing a single desktop. HIPAA Requiring that each user must have a unique login. HIPAA requiring that the user authentication must time out after inactivity. Another user accessing the workstation after the workstation is locked. Authentication time.

32. © March 9, 2004 Novell Inc. 32 The SecureLogin Complete Solution in a Nursing Station Provide Credentials for each user accessing the shared workstation. Use NMAS and the Post Login Method Secure Workstation to lock or logoff the user after a specified period of inactivity. Use the NetWare client version 4.9 and configure it to provide the user the force logoff command button. Use ZENWorks to map drives and display applications only if the user has access to the applications if the login script is slowing authentication. (Java and VB scripts can also be used)

33. Nursing Station Demo

34. Other Solutions

35. © March 9, 2004 Novell Inc. 35 Hospital Environmental Challenges?

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