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Office © 2013, WORK FAMILY & HEALTH NETWORK Leadership Education
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for Offices
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Each person is free to do whatever they want, whenever they want as long as the work gets done.
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Background CultureRx Research Team Goals Supportive supervisors for employee performance and personal lives Employees’ sense of control over the time and timing of their work Computer-based Training Supportive Behavior Tracking
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The Typical Workplace...
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...“Face Time” “Core Hours”...
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Collides With the 21st Century The 1950s
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TRUST ME Just To Do The Work
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Demands/Control
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Mon - Thurs 8 a.m. - 6 p.m. Fridays Off The Flexibility Trap Limited Flexiblity Career Trade-Offs Limited Access
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The ‘We’re Flexible’ Workplace vs. STAR Flexible Work Programs Permission required Limited options – inflexible Management controlled Based on hours Requires policies/guidelines Focus on ‘time off’ STAR No permission needed Un-limited options – fluid Employee managed Based on the work Requires accountability – clear goals Focus on ‘the work’
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MANAGEMENT
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Management Concerns People will never come to work – I’ll never see them. How will we know if we’re getting ‘40 hours’ out of them? What about wage and hour laws and hourly workers? Teamwork will suffer. Relationships will suffer. What about face time? Body language? How will we develop employees? How will we manage performance? We’re meeting oriented. How will we schedule meetings? Aren’t some meetings mandatory? How will we know if our employees are really working? We’re different. I don’t see how this could work. What about technology? What about fire-drills? Freedom will be used to take advantage of the company. What about project-based work?
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Time Beliefs Judgment
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TIME
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ACTIVITIESOUTCOME ACTIVITI ES Reward the OUTCOME, not the ACTIVITY Support. Transform. Achieve. Results. Time-Based (Traditional) Work Environment
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BELIEFS
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JUDGMENT
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Each person is free to do whatever they want, whenever they want as long as the work gets done.
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Imagine a place where… …people at all levels stop doing any activity that is a waste of their time, the customer’s time, or the company’s money… …employees have the freedom to work any way they want… …every day feels like Saturday… …work isn’t a place you go, it’s something you do… …people have an unlimited amount of paid time off as long as the work gets done…
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…arriving at the workplace at 2 p.m. is not considered coming in late… …nobody talks about how many hours they work …every meeting is optional… …it’s okay to catch a movie on a Tuesday afternoon… …it’s okay to grocery shop on a Wednesday morning… …leaving the workplace at 2 p.m. is not considered leaving early…
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…nobody feels stressed out … overworked … guilty… …there are no work schedules… …there aren’t any last minute fire drills… …and there’s no judgment about how you spend your time. on a Thursday afternoon… …it’s okay to take a nap
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Leadership Call to Action
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OUR PROCESS
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Process Roadmap Weeks 1 & 2 Week 3 Leadership Education, weSupport Training &Tracking Kickoff Session Sludge Session Culture Clinic & Manager- Only Sessions Do Something Scary and weSupport Tracking Team Forum Session Week 5Week 7Weeks 8 & 9 Week 11Week 6 Sludge Eradication Poll
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Office © 2013, WORK FAMILY & HEALTH NETWORK
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