1. GTA Business Plan Update June 6, 2007

2. Georgia Technology Authority Agenda Current SituationCurrent Situation GTA’s Two-Prong ApproachGTA’s Two-Prong Approach TimelinesTimelines RFP and Sourcing Assessment ObjectivesRFP and Sourcing Assessment Objectives Agency ParticipationAgency Participation “Keeping the Lights On”“Keeping the Lights On” Page 1

3. Georgia Technology Authority Our Current Situation GTA faces unsustainable financial lossesGTA faces unsustainable financial losses GTA’s IT operations do not meet industry standardsGTA’s IT operations do not meet industry standards GTA lacks processes and automation to operate effectivelyGTA lacks processes and automation to operate effectively State’s IT enterprise has not been managed wellState’s IT enterprise has not been managed well Page 2

4. Georgia Technology Authority Operational effectiveness also falls short * ProcessGTA Incident Management Problem Management Change Management Configuration Management Request Management Service Level Management Capacity Management/Planning Release Management IT Service Continuity Making demonstrable improvements in service and have integrated processes Has begun to leverage investments through activities like trend analysis, management reporting and process automation to improve service Has implemented all the basic practices, but are not leveraging the investment to improve service or add value Has not yet implemented all the basic (mandatory) practices such as documented processes, organizational commitment and budget, and maintenance of process information * Based on Information Technology Infrastructure Library (ITIL) Page 3

5. Georgia Technology Authority Infrastructure Currency Hardware and software running beyond reasonable and supportable timeframesHardware and software running beyond reasonable and supportable timeframes Significant capital expense required to updateSignificant capital expense required to update Original Asset Value Page 4

6. Georgia Technology Authority All Agencies Face Similar Challenges Aging infrastructureAging infrastructure Meeting minimum standardsMeeting minimum standards Security and disaster recoverySecurity and disaster recovery Systems developmentSystems development Page 5

7. Georgia Technology Authority Governor’s Intent IT enterprise managed wellIT enterprise managed well Technology leadershipTechnology leadership Best managed stateBest managed state Best valueBest value Page 6

8. Georgia Technology Authority GTA’s Two-Prong Approach Shift from expense to investment managementShift from expense to investment management Fix the infrastructureFix the infrastructure Page 7

9. Georgia Technology Authority First Prong: Focus on Investment Management ExpenseManagement InvestmentManagement Current State Future State What’s best for the enterprise? the right dollarthe right dollar at the right timeat the right time in the right areain the right area How do we fix the problem at the lowest cost? the minimum amountthe minimum amount as late as possibleas late as possible on minimally acceptable technologyon minimally acceptable technology Page 8

10. Georgia Technology Authority Second Prong: Fix the Infrastructure Creates opportunities for the enterpriseCreates opportunities for the enterprise Sourcing assessment will set criteria for minimum infrastructure standardsSourcing assessment will set criteria for minimum infrastructure standards Everyone will be graded against the same criteriaEveryone will be graded against the same criteria Page 9

11. Georgia Technology Authority Page 10 Assessment and Transition Timeline

12. Georgia Technology Authority Four vendors pre-qualified to bid on RFP May 23Four vendors pre-qualified to bid on RFP May 23 Draft RFP sent to qualifying vendors May 25Draft RFP sent to qualifying vendors May 25 Final RFP set for release June 8Final RFP set for release June 8 Vendor responses due July 9Vendor responses due July 9 Vendor selection on or about July 27Vendor selection on or about July 27 RFP Timeline Page 11

13. Georgia Technology Authority RFP and Sourcing Assessment Objectives Recommendations on sourcing approach for data center, desktop and telecom servicesRecommendations on sourcing approach for data center, desktop and telecom services Creation and implementation of a roadmap for service-delivery capabilitiesCreation and implementation of a roadmap for service-delivery capabilities Development of a service management governanceDevelopment of a service management governance Ensure sourcing decisions support Best Managed StateEnsure sourcing decisions support Best Managed State Develop world-class Service Management OrganizationDevelop world-class Service Management Organization Page 12

14. Georgia Technology Authority 3-Phase Transition Phase 1 – Strategy Development and DiscoveryPhase 1 – Strategy Development and Discovery ▪Projected completion December 2007 Phase 2 – SourcingPhase 2 – Sourcing ▪Projected completion October 2008 Phase 3 – Transition and ImplementationPhase 3 – Transition and Implementation ▪Projected completion December 2009 Page 13

15. Georgia Technology Authority Phase 1 Activities Establish fact-based baseline for:Establish fact-based baseline for: ▪GTA data center, telecom and desktop services ▪IT services at up to 12 agencies Recommendations could include alternativesRecommendations could include alternatives ▪Retain state service delivery but make improvements ▪Outsource services: GTA manages vendor and state owns IT assets ▪Outsource services: GTA manages vendor and vendor owns IT assets Page 14

16. Georgia Technology Authority Agency Participation Community HealthCommunity Health CorrectionsCorrections DOASDOAS Driver ServicesDriver Services GBIGBI GTAGTA Human ResourcesHuman Resources Juvenile JusticeJuvenile Justice Natural ResourcesNatural Resources OPBOPB RevenueRevenue SAOSAO DTAEDTAE GTA will work with agencies to develop a Memorandum of Agreement Page 15

17. Georgia Technology Authority We Are “Keeping the Lights On” Enterprise security programEnterprise security program IT infrastructure roadmapIT infrastructure roadmap State IT strategic planState IT strategic plan Page 16

18. Georgia Technology Authority May 2007 Georgia Technology Authority Page 17