1. My Motorola Experience August 8 th, 2013 Erich Kuerschner| 2013 Summer Intern Service Automation, MOTOROLA SOLUTIONS iProtect Classification as Appropriate

2. AGENDA Background Info Challenges New skills learned Projects: Development and Outcome What I will take away Q&A

3. About Myself Major: Computer Engineer Jr. at Iowa State University this Fall First professional work experience Interned with the Service Automation team this summer

4. Challenges Getting used to the new work environment Terminology New skills to learn

5. A Learning Experience New programming language- C# HTML ASP.NET Database management SQL Debugging techniques

6. My Projects The Request Queue –Team Access –Submission Unlock / Delete –SA Portal Requests System Launch Page (UO Launch Page) Next Generation Tools (Checklist Tool)

7. Projects: Request Queue Web app designed to be a “one stop shop” for handling the various requests SA admins need to monitor from day to day. Would save time and improve upon the existing methods. Broken into three parts which spanned my entire time at Motorola. –Phase 1: Team Access Requests –Phase 2: RRR Unlock and Delete Requets –Phase 3: SA Portal Requests

8. A Step-By-Step Process: Phase 1 Mockup

9. Phase 2 Mockup

11. Request Queue: Outcome Overall success! Published and currently in use by David Proud of the project’s evolution and my increased independence as time went on Lessons Learned: 1)The importance of mockups and pre-dev design. 2)How to test and debug web apps.

12. Projects: System Launch Page Iterated upon an existing web page in the SA web portal, adding some additional functionality. Create alternate form for UO to use when prepping for a big upgrade. Will promote a more organized way to manage the process in which other teams within Motorola contact SA for system launch needs.

13. Launch Page: Start up view

16. Launch Page: Outcome Published recently and ready for use. Developed independently Lessons Learned: 1)Strengthened web dev skills. 2)How to meet requirements 3)Defect handling and OnTime.

17. Projects: Checklist Tool Part of SA’s ‘Next Generation’ toolset. The Checklist is a comprehensive tool which acts as a visual aid and planner to CCSI engineers and PMs. Will help keep engineers organized and on task. Will ensure CCSI projects are on schedule – very important!! Small group project – exciting new environment to work in. Role: Backend code, class library, database queries and main logic.

18. Checklist Tool: Outcome Currently still in development. Documenting code for easy hand-off to successor. Enjoyed the group brainstorming meetings and check- ups. Lessons Learned: 1)Teamwork. 2)How to effectively collaborate on large project using tfs. 3)Staying organized.

19. What I Will Take Away Always come prepared Don’t be afraid to ask questions Keep notes and records of daily progress Picked the correct major Practical applications

20. Thank You! John Coombes Hussain Morbiwala Service Automation Craig Ibbotson Motorola HR

21. Any Questions? MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved. iProtect Classification as Appropriate