2. What is Sure Stats? Sure Stats is an add-on for SAP that provides Organizations with detailed Statistical Information about how their SAP system is being utilized. This information empowers users to make important business decisions with confidence The Type of Statistical Information that Sure Stats stores includes: Program / Transaction Execution User Terminal Used Response Time CPU Time GUI Time Load Time Wait Time DB Time Number of DB reads/writes/deletes Amount of memory used etc Sure Stats

3. Sure Stats DB Tables SAP Kernel Dataset Files Work Processor..... Work Processor Sure Stats Reporting The SAP Kernel records Statistical Information for every dialog step that is executed within SAP on each Work Processor This Statistical Information is stored in Dataset files on the SAP Server (default is set to 48 hours) Sure Stats accumulates the data in the Dataset files at the end of each day into a series of DB Tables The Sure Stats DB Tables provide Historical Statistical Data for reporting purposes How does it work? Sure Stats

4. What are the benefits of using Sure Stats? Identify your most frequently used Programs: This is especially useful before an upgrade so you can prioritise these programs Identify who the main users are for specific Programs: This is useful as these users can provide you with detailed information about a program as well as assist in getting changes tested Alerts: Can be used to inform you of potential problems before they become actual problems, eg when programs experience an increase in average response time (possibly due to an inefficient change) Monitor the workload on your system: This will let you know when your peak periods are as well as how your hardware is coping with them Identify possible bottlenecks: eg highlight long running programs that might need to be improved Sure Stats

5. SAP typically only stores 48 hours of detailed Statistical information, mainly due to the sheer volume of data that is involved. Sure Stats is able to store more than 48 hours worth of Statistical information by making use of the following: Filtering: When Sure Stats queries the Statistical Dataset files, it allows you to filter what data will be passed to the Sure Stats DB Tables, eg only show stats for Transaction/Programs that take longer than 30 seconds, or only show Custom Programs as SAP Standard programs (the majority) will be monitored by normal processes such as SAP EarlyWatch etc Multiple DB Tables: Sure Stats stores the RAW Statistical Metadata in a single DB Table. However Sure Stats also has a series of DB Tables that aggregate the Metadata to make reporting easier, namely daily, weekly, monthly and yearly aggregated DB Tables Archiving: The Sure Stats DB Tables have archiving functionality. Even once the data has been archived, it is possible to query Archived data as well Statistical Data Volume Management Sure Stats

6. Sure Stats Load Program - Selection Screen This Program will run daily to retrieve the previous day’s Statistical Data from the various Dataset Files and transfer this data to the Sure Stats DB Tables It is possible to Filter what data you are interested in keeping track of, for example: You might only be interested in programs that exceed a runtime of 60 seconds You might only be interested in tracking Custom Programs (ie Z* programs) Segmented Reads can be used to cater for systems that have large amounts of Statistical data Sure Stats

7. Sure Stats Report - Selection Screen Users can specify what Level of Statistical Data they wish to view, ie: Raw data, or summarised at a daily, weekly, monthly or yearly level Using the Filters on this Selection Screen, Users can be very specific in selecting what type of data they wish to view Sure Stats

8. Sure Stats Report - RAW Statistical Data View This View shows each and every single Transaction / Program execution on your system Sure Stats

9. Sure Stats Report - Monthly Statistical Data View This View summarises Program / Transaction executions at a Monthly level. This is done by making use of a counter to represent the total number of executions of each Program / Transaction in the month Drilldown Reporting is supported for more detailed Analysis on a record Sure Stats

10. Sure Stats Report - Monthly Statistical Data View - Drilldown Depending on which report type was selected, this Detailed Report will show: Daily: Analyses the last 14 days worth of data Weekly: Analyses the last 12 weeks worth of data Monthly: Analyses the last 12 months worth of data Yearly: Analyses the last 5 years worth of data Sure Stats

11. Sure Stats Report - Monthly Statistical Data View Drilldown (Graph) Presents the Drilldown Report in an interactive 4D Graph Sure Stats

12. The SAP Kernel stores Statistical information differently depending on what version of SAP is being used As a result of this, Sure Stats has different versions of the “Load” process to cater for different versions of SAP Aside from the “Load” process, the rest of the processes and programs within Sure Stats will work the same regardless of which version of SAP you are using If you do install Sure Stats and perform an upgrade in the future, you will need to update the “Load” process, however the rest of the processes and programs will not need to be changed SAP Versions Sure Stats

13. One of our other products, Sure Landscapes, will be used to for the installation process. Sure Landscapes will automatically create the following objects on your system in a matter of seconds: Development Class: A New Development will be created for Sure Stats and it will contain all objects required by Sure Stats Transport: A new Transport will be created which will contain all components of Sure Stats Domains, Domain Values Data Elements Structures Database Tables Programs, Program Texts, Program Screens Installation Sure Stats

14. Cost and Support Sure Stats Support ContractService Contract Initial Cost: TBC Monthly Cost: TBC 8 hours of Support per month40 hours of Support per month Free Support during a SAP upgrade Free Sure Stats Updates Monthly Reports & Analysis Making performance enhancements to long running programs to ensure improvements in the Monthly Reports