2. Learning Objectives To know the alternative NON financial reward packages To evaluate the alternative NON financial reward packages Evaluate how non financial rewards can affect job satisfaction, motivation and productivity HL – Evaluation in different circumstances, in the workplaces

3. The Puzzle of Motivation http://www.ted.com/talks/dan_pink_on_motiva tion.html So what is this clip telling us? Do we just ignore everything we have just learnt about financial rewards? Or does it really depend on the people and situation we are dealing with?

4. Non Financial methods of motivation Widely recognised that businesses cannot use money alone – Job enlargement – Job enrichment – Team working – Empowerment Widely recognised that businesses cannot use money alone – Job enlargement – Job enrichment – Team working – Empowerment

5. Job Enlargement Can include both Job Rotation Job Enrichment Also refers to Increasing the ‘loading’ of tasks on existing workers. Maybe because of shortage of staff or redundancies Unlikely to lead to long term job satisfaction, unless principles of job enrichment are adopted

6. Job Enrichment Organising work so employees are encouraged and allowed to use their full abilities – not just physical Slackening of direct supervision Key 3 principles not always easy to apply in practice but businesses are trying Complete units of work so that the contribution of the worker can be identified and more challenging work offered Direct feedback on performance – two way communication Challenging tasks offered as part of a range of activities, training and learning of new skills may be required To introduce job enrichment a process known as job redesign is often necessary Job Redesign involves the restructuring of a job, usually with employees’ involvement To introduce job enrichment a process known as job redesign is often necessary Job Redesign involves the restructuring of a job, usually with employees’ involvement Car Engine

7. Consistent higher quality Team Working Some people believe this will result in lower productivity and time wasting Supporters of job enrichment say more challenging work allowed by team work or ‘cell’ production leads to: Lower labour turnover More and better ideas Benefits Team spirit = motivation Teams more flexible than hierarchical system New teams can be formed Management costs reduced Benefits Team spirit = motivation Teams more flexible than hierarchical system New teams can be formed Management costs reduced Advantages Workers are likely to be better motivated which should then increase productivity and reduce labour turnover Team working makes fuller use of all the talents of all the workforce Reduction in management costs Complete units of work can be given to teams Disadvantages Not everyone is a team player Different team values and attitudes could cause conflicts Training costs and disruption to production as teams establish themselves

8. Empowerment allows workers some degree of control over how the task should be undertaken and the resources needed to complete it

9. Evaluating financial and non financial motivational methods If managers accept that financial methods are not the only way to motivate staff then they need to take a critical look at non financial motivating methods What works for some staff may not work for others Managers need to be flexible and adaptable Leadership style and management Culture of the organisation If managers accept that financial methods are not the only way to motivate staff then they need to take a critical look at non financial motivating methods What works for some staff may not work for others Managers need to be flexible and adaptable Leadership style and management Culture of the organisation