2. Lessons from the HR Helpline: “Help! I need a leg to stand on!” Sheila Baker - Managing Director Gold Seal

3. Changed advice or service offering New performance management approach Upskilling Better compliance Restructure Merger or acquisition What’s in your business plan?

4. Business management practices help you to manage risk. Managing your risk is what gives you a leg to stand on. Business Practices

5. Larry hires Ms Jane Corporate Hiring Practices

6. Employment Agreements? Training Policies? PDs and KPIs? Induction? Performance Management? Questions for Larry

7. ASIC RG 245 RG 246 Legislative Obligations RG 104 RG 105 RG 175 Workplace Fair Work Equal Opportunity WHS

8. Scenario 1: Larry counsels Jane and ends up with a stress claim. Scenario 2: Jane is up the Duff! Scenario 3: Larry gets a bullying claim. Scenario 4: Jane meets Barry – Barry and Jane resign. Act Two

9. Step 1: Employment Agreements Step 2: Position Description Step 3: Employee Policies Step 4: Induction Step 5: Performance Management These steps are time critical! Rescuing Larry

10. Give yourselves a leg to stand on – Contact Gold Seal on 03 9510 5100