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Published byDwain Gervase Lane Modified over 9 years ago
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Mobility 2008
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Mobility 2008 (not just the Write-On anymore)
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Mobile Industry n Mobile Hardware is expanding industry Business & Consumer comfort increasing Blackberry led business interest iPhone expanding consumer/business interest n ASI Mobile Product popularity and acceptance will benefit
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Write-On Update n Still an Early Adopter Market
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Early Adopter Market n How do we know? Still less than 10% of RM market share Buyer reluctance Technically-inclined hands-on buyer Hands-on reseller
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Write-On Hardware n Symbol MC50 Repairs every 10 months Compares to 4 months for consumer HH 3 year warranty Screen scratches preventable Spare stylus / use tethers MSR swipe Swipe reliability Semtek improvements
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Write-On Hardware n Symbol Accessories Rigid belt holster 4-slot cradle Headset / Ear Bud
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Write-On Hardware n Symbol Accessories All plastic Stylus Tether
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Write-On Hardware n Socket SoMo 650 New kid on the block New hardware coming in 2008 for pay-at-the-table Committed to hospitality mobile space with more upcoming products
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Write-On Update n Still an Early Adopter Market
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Write-On 2007 Write-On Handheld Manager Handheld Write-On Phone Pay At The Table
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Mobility 2007 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table For all Restaurant Manager sites
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RM Messages & Alerts
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RM Messaging & Alerts Labor cost for the current hour is 81 percent of sales!
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RM Messaging & Alerts Ellen Alden has made 5 deletions!
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RM Messaging & Alerts Joseph August has been logged in today for 9 hours!
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RM Messaging & Alerts n Send content to remote location on a schedule or upon trigger event n The “What”: message content n The “Where”: recipient n The “When”: schedule or trigger
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The “What” n Static Alert Text n Computed Alert Text n Report Output Rmreport reports and groups
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The “Where” n Internet Email n SMS Text-Message n RM Bulletin Board n Write-On Employee Manager (security level) Great for Manager Handheld
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The “When” n Scheduled Daily Weekly Monthly n Computed Operations Alert Triggers Many trigger event options…
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The “When”: Triggers n Overtime exceeded n Voided checks n Item Deletions n Deletion Amount n Customer Waiting Too Long Table Open, Not Sent Table Open, Not Printed Table Printed, Not Settled n Customer Spend n Labor Daily Hours Weekly Hours Labor Cost Labor % of Sales
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Demo of RMMsgDef
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… Extensible n For the technically inclined: \rmwin\alerts xml format alert.alr 0 Overtime exceeded Alden, Ellen Overtime 0 3
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Mobility 2007 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table
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Mobility 2008 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table ? Something New
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An R&D Prototype…
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Mobile Real-Time Data
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Price?
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Price? TBD Hint: It’s a Web Services Product
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Feedback Please!
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Mobility 2008 Write-On Handheld Manager Handheld Write-On Phone For all Restaurant Manager sites Messages & Alerts Pay At The Table Manager iPhone
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Questions?
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Thank you!
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