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Mobility 2008. Mobility 2008 (not just the Write-On anymore)

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Presentation on theme: "Mobility 2008. Mobility 2008 (not just the Write-On anymore)"— Presentation transcript:

1 Mobility 2008

2 Mobility 2008 (not just the Write-On anymore)

3 Mobile Industry n Mobile Hardware is expanding industry  Business & Consumer comfort increasing  Blackberry led business interest  iPhone expanding consumer/business interest n ASI Mobile Product popularity and acceptance will benefit

4 Write-On Update n Still an Early Adopter Market

5 Early Adopter Market n How do we know?  Still less than 10% of RM market share  Buyer reluctance  Technically-inclined hands-on buyer  Hands-on reseller

6 Write-On Hardware n Symbol MC50  Repairs every 10 months  Compares to 4 months for consumer HH  3 year warranty  Screen scratches preventable  Spare stylus / use tethers  MSR swipe  Swipe reliability  Semtek improvements

7 Write-On Hardware n Symbol Accessories  Rigid belt holster  4-slot cradle  Headset / Ear Bud

8 Write-On Hardware n Symbol Accessories  All plastic Stylus  Tether

9 Write-On Hardware n Socket SoMo 650  New kid on the block  New hardware coming in 2008 for pay-at-the-table  Committed to hospitality mobile space with more upcoming products

10 Write-On Update n Still an Early Adopter Market

11 Write-On 2007 Write-On Handheld Manager Handheld Write-On Phone Pay At The Table

12 Mobility 2007 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table For all Restaurant Manager sites

13 RM Messages & Alerts

14 RM Messaging & Alerts Labor cost for the current hour is 81 percent of sales!

15 RM Messaging & Alerts Ellen Alden has made 5 deletions!

16 RM Messaging & Alerts Joseph August has been logged in today for 9 hours!

17 RM Messaging & Alerts n Send content to remote location on a schedule or upon trigger event n The “What”: message content n The “Where”: recipient n The “When”: schedule or trigger

18 The “What” n Static Alert Text n Computed Alert Text n Report Output  Rmreport reports and groups

19 The “Where” n Internet Email n SMS Text-Message n RM Bulletin Board n Write-On  Employee  Manager (security level)  Great for Manager Handheld

20 The “When” n Scheduled  Daily  Weekly  Monthly n Computed Operations Alert Triggers  Many trigger event options…

21 The “When”: Triggers n Overtime exceeded n Voided checks n Item Deletions n Deletion Amount n Customer Waiting Too Long  Table Open, Not Sent  Table Open, Not Printed  Table Printed, Not Settled n Customer Spend n Labor  Daily Hours  Weekly Hours  Labor Cost  Labor % of Sales

22 Demo of RMMsgDef

23 … Extensible n For the technically inclined:  \rmwin\alerts  xml format alert.alr 0 Overtime exceeded Alden, Ellen Overtime 0 3

24 Mobility 2007 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table

25 Mobility 2008 Write-On Handheld Manager Handheld Write-On Phone Messages & Alerts Pay At The Table ? Something New

26 An R&D Prototype…

27 Mobile Real-Time Data

28 Price?

29 Price? TBD Hint: It’s a Web Services Product

30 Feedback Please!

31 Mobility 2008 Write-On Handheld Manager Handheld Write-On Phone For all Restaurant Manager sites Messages & Alerts Pay At The Table Manager iPhone

32 Questions?

33 Thank you!


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