1. MOOSE LEGION “DEGREE OF SERVICE”

2. Moose Legionnaires Total Membership LOOM WSNIMA 9,506 Total Moose Legionnaires 648 6.8 %

3. EXPECTATIONS COMMUNICATION REALITY

4. EXPECTATION »A. The act of expecting »B. Eager Anticipation »C. Something Expected

5. COMMUNICATION A. The act of communicating B. The exchange of thoughts, messages & ideas B. The exchange of thoughts, messages & ideas C. Interpersonal rapport/contact C. Interpersonal rapport/contact

6. REALITY/RESULTS A. The quality or state of being actual and true B. The culmination of goals

7. EXPECTATIONS NO WORK INVOLVED SOME WORK INVOLVED LOTS OF WORK INVOLVED

8. COMMUNICATION HOW DOES THIS EXPECTATION TRANSLATE TO ACTION DO YOUR EXPECTATIONS COME TRUE? WHY OR WHY NOT? DID YOU COMMUNICATE YOUR EXPECTATIONS?

9. REALITY/RESULT DID YOU WORK TO MAKE YOUR EXPECTATION BECOME REALITY DID YOU COMMUNICATE YOUR EXPECTATION TO YOUR NEW MEMBER? ARE HIS EXPECTATION THE SAME AS YOURS? WHAT ARE HIS EXPECTATION?

10. ARE YOU ON THE SAME PAGE? DID YOU ASK WHAT THE NEW MEMBERS EXPECTATIONS ARE? DID YOU LISTEN? DID YOU COMMUNICATE WHAT YOUR EXPECTATION ARE? DID HE LISTEN?

11. ACTIVE MEMBERS COMMUNICATION OF EXPECTATION UNDERSTANDING MEMBER EXPECTATIONS HIS UNDERSTRANDING YOURS THIS IS CRITICAL FOR ACTIVE MEMBERS AND NOT DUES PAYERS