1. Four Pillars of the American Legion Veterans Affairs & Rehabilitation National Security Americanism Children & Youth

2. To Provide World Class Service to our Membership and Veterans in Maine!

3. DSOADSO Admin Asst

4. Professional Development American Legion Accredited VA Accredited VA TRIP Training DSO Training in Washington DC ADSO Training in Indianapolis National Convention

5.  FY 2014-2015 - ( Apr 2014- Present)  Total Customer Contacts - 5005  Average Customers per month-630  Average Phone Calls per month-300

7. Office Improvements Painted all Office Space Paperless Claims Processing Hallway Signs Replaced Replaced Furniture Presentation Equipment

8. Monthly DSO Newsletter Monthly Report to the Adjutant

9. Monthly PSO Training

11. Legislative Outreach

12. District Meetings Special Events DOL– Verso Event Travis Mills Foundation

13. Building Partnerships VA Media MSOs

14. DSO Information on Facebook

15. Questions?