1. Welcome Presentation Week 1 Theme: Nurturing Thijs Blaas Rebecca Curtin Jarno van Deuveren Robbert Greany Kieran Normoyle Tim van Stekelenburg Jamie Wade TEAM NURTURING

2. Research

3. TEAM NURTURING Safety

4. Crew Rest 1. During the flight, the occupancy of the crew rest compartments is limited to the total number of bunks and/or seats that are installed in the Compartment. 2. The crew rest compartments may only be used by operating crewmembers that are trained in the use of emergency equipment, emergency procedures and the systems of the crew rest compartments. 3. Smoking is prohibited in the crew rest compartments. 4. The crew rest compartment is limited to the storage of the crewmembers personal baggage only. The storage of cargo or passenger baggage is prohibited.

5. Stairwells  The stairwell hatch must remain open, and secured with the hatch retainers, at all times when the lower deck crew rest compartment is occupied.  In case of smoke or fire in the lower deck crew rest compartment or in the cargo compartments, the stairwell hatch must be closed, in order to isolate these compartments.

6. Safety Requirements  Seat Belt  Seat belt lights 6 During the flight, when the crew rest compartments are occupied, the occupants must ensure that their seat belts are fastened while seated or lying down.

7. Cabin Pressure 7 Oxygen Masks If there is a sudden loss in cabin pressure an oxygen mask will drop from above every seat or bed.

8. SDCU ( Smoke Detection Control unit ) 8  The connected smoke detectors permanently analyze the ambient air in the crewrest compartment. The Smoke Detection Control Unit (SDCU) triggers and stores  The following alarm signals:  The optical alarm indicator corresponding to the smoke detector flashes, when smoke is detected  The warning horn triggers intermittently  The lighted signs RETURN TO CABIN and DO NOT OPEN HATCH and the smoke indicator in the cockpit are activated.

9. SDCU 9 1. Warning horn. 2. HORN OFF pushbutton. 3. RESET pushbutton. 4. TEST pushbutton. 5. Smoke detector channels with optical alarm indicators (LEDs).

10. BCRC Fire Extinguishing System 10 1. Indicator light SMOKE BCRC. This comes on if any smoke detector detects smoke in BCRC 2. Translucent flap. Cover the toggle switch FES DISCHARGE to avoid inadvertent activation 3. Lead seal 4. Toggle switch FES DISCHARGE. Starts the discharge of the fire extinguishing bottle 1. When bottle 1 is empty, the FES automatically switches over and discharges bottle 2. 5. Indicator light BTL 1 DISCHARGED 6. Indicator light BTL 2 DISCHARGED 7. Pushbutton LAMP TEST Starts a functional test of the indicator lights SMOKE BCRC, BTL 1 DISCHARGED and BTL 2 DISCHARGED.

11. Warning 11  Before starting the FES discharge ensure that: 1. All crewmembers have left the BCRC 2. The emergency exit hatch and the entrance hatch are closed and locked

12. TEAM NURTURING Ergonomics

13. Sleeping Ergonomics High pillow twists the neck up and  pinches nerves in the neck as well  as twisting the back Straight neck and upper and  lower spine allows rest and  pinches no nerves. 13

14. Sleeping Ergonmics 14  COMMON PAIN CONDITIONS WORSENED / CAUSED BY SLEEP POSITION:  1. Back strain  2. Tingling, numbness and pain of the neck, shoulder, arm and / or hand  3. Shoulder joint pain / damage

15. Body sizes 15

16. TEAM NURTURING Crew rest Dimensions 4 x 2.6 x 1.6 Length x with x height

17. Size issues 17

18. Size issues 18

19. User Likes  Clean resting facilities  Circulating air  Peace and quiet  Easy access  Privacy  Food & drink  Newspapers, books & magazines  Hygiene products 19

20. User Dislikes  Background noise  People talking loudly  Uncomfortable beds  Lights on when sleeping  Stuffy conditions  Confined spaces  Bad smells 20

21. What They Can Have  Tea and coffee  Snacks  Deodorant, cologne and perfume  Clean clothes provided  Entertainment (magazines, i-pods)  Sleeping masks and pyjamas provided

22. TEAM NURTURING At least 5 useful/powerful Conflicting demands that determine your main design challenge.

23.  Nice, warm, cozy, where you can feel at home and comfortable  Relaxed mood, dim lights, own personal bed/chair that you can either rest on or have some my time. 23

24. 5 Hotel 24  To make a 5 star experience by combining luxurious sleeping quarters and the option to making your sleeping quarters at private as you wish

25. 25  Flight attendant is individually placed in the centre of a Nurturing environment where they can be as public with their crew mates as they wish or as private.

26. Party time. 26  To create a enjoyable space that the crew can party and enjoy the mile high club.

27. TEAM NURTURING Vision of Nurturing

28. Hospitallity 28

29. Cultures 29

30. Mothering 30

31. Sanitairy 31

32. Look and feel 32

33. Personal space 33

34. Smell 34

35. Luxury 35

36. Demands and Whishes 36 The LDMCR has to look less like work The bunk has to be adjustable (to become a seat) The mattress should look and feel like it’s clean. Employees should be able to change the temperature in the bunk. The LDMCR should have a water supply.

37. Process Tree 37

38. Process Tree 38

39. The End  Thanks for your attention  Any questions? 39