2. How to Stay POSI + IVE in a TOUGH Work Environment

3. The Environment Determinism Theory Negative World View Changing Environment YOU Beware the Bullets! Negative Work Environment Past Experiences Other People’s Behavior Other People’s Behavior Ouch!

4. “Are some people just born positive thinkers... or is it their CHOICE?” “Are some people just born positive thinkers... or is it their CHOICE?” Life’s Little Question

5. Choose the Right Luggage Dodge Bullets Be Bulletproof

6. You’re going to get hit! The Problem With Dodging Bullets

7. Choice #2 Wear Bulletproof Armor

8. Bulletproof Armor Comes from SELF CHANGE

9. Putting on the Armor Change 3 Things! Change 3 Things!

10. How to Change Your Attitude ATTITUDEATTITUDE ATTITUDE Changes happen personally from the INSIDE OUT! Changes happen personally from the INSIDE OUT!

11. I am responsible...... for who I am... for what I have... for what I do ATTITUDEATTITUDE So... Accept Responsibility

12. Negative world view YOU FROM THE INSIDE... OUT! ATTITUDEATTITUDE Step #2 Take Control

13. How to Change Your Thinking THINKING THINKING Changes come from observing logically in every situation Changes come from observing logically in every situation

14. Observe Your Thinking THINKING It sucks to be him. I refuse to let this hook me! This is all very interesting What can I do to defuse this? Tomorrow it will look very different. I’d like to beat the …

15. This is going to be a wonderful day! This is going to be a crappy day! Manage Your Self-Talk If you think you Can, or you think you Can’t… YOU’RE RIGHT! Henry Ford THINKING

16. How to Change Your Behavior BEHAVIORBEHAVIOR BEHAVIOR Changes take true assessment, determination & discipline

17. Choose Your Behavior REACTIVE Response RESPONSIBLE My Response My Choice BEHAVIORBEHAVIOR Stimulus

18. Steps Toward Changing Behavior 1. Unconscious Incompetence 2. Conscience Incompetence 3. Conscience Competence 4. Unconscious Competence BEHAVIORBEHAVIOR The New YOU!

19. Add POSI + IVE Behavior INFLUENCE YOUR ENVIRONMENT! Sprinkle some “positive” on the negatives Focus on the good of each day Stay out of the “feeding frenzies” Say “please” and “thank you” Practice EMPATHY Evaluate YOUR behavior Never miss an opportunity to complement Spread a SMILE around Replace the BAD HABITS! BEHAVIORBEHAVIOR

20. More POSI + IVE Contributions 1. Is it true? 2. Is it harmful? 3. Is it necessary? Keep promises Have a forgiving view of people Keep an open mind with changes Count to 1000 if necessary See criticism as opportunity to improve Cultivate your sense of humor 1. Is it true? 2. Is it harmful? 3. Is it necessary? Keep promises Have a forgiving view of people Keep an open mind with changes Count to 1000 if necessary See criticism as opportunity to improve Cultivate your sense of humor Before you say anything to anyone, ask yourself three things Before you say anything to anyone, ask yourself three things

21. Watch your definitions - they become thoughts Watch your thoughts - they become words Watch your words - they become actions Watch your actions - they become your destiny Watch your definitions - they become thoughts Watch your thoughts - they become words Watch your words - they become actions Watch your actions - they become your destiny Remember to...

22. The Choice is YOURS With a Bad attitude you can never have a positive day With a Positive attitude you can never have a bad day

23. Choose POSI + IVE Living