1. Fourth R Inc. 1 WELCOME TO MICROSOFT OFFICE OUTLOOK 2003 INTRODUCTORY COURSE

2. Fourth R Inc. 2 INTRODUCTION ¡ YOUR NAME ¡ OCCUPATION ¡ EXPERIENCE ¡ OBJECTIVES

3. Fourth R Inc. 3 ADMINISTRATIVE DETAILS ¡ COURSE PRESENTATION ¡ NOTES ¡ QUESTIONS ¡ BREAKS

4. Fourth R Inc. 4 PREREQUISITES ¡ KNOWLEDGE OF PERSONAL COMPUTER FUNDAMENTALS ¡ EXPERIENCE IN WORKING IN MICROSOFT WINDOWS ENVIRONMENT ¡ KEYBOARD PROFICIENCY ¡ EXPERIENCE IN USING A MOUSE

5. Fourth R Inc. 5 OBJECTIVES ¡ START OUTLOOK ¡ WORK IN THE NAVIGATION PANE ¡ DISPLAY HELP INFORMATION ¡ CREATE AND SEND A MAIL MESSAGE ¡ DISPLAY AND RESPOND TO A MAIL MESSAGE ¡ PRINT A MAIL MESSAGE ¡ ATTACH AN EXTERNAL FILE TO A MAIL MESSAGE ¡ REGROUP THE INBOX LISTING ¡ MOVE A MAIL MESSAGE INTO A FOLDER ¡ DELETE A MAIL MESSAGE ¡ RESTORE A DELETED MAIL MESSAGE ¡ SCHEDULE A SINGLE APPOINTMENT AND A RECURRING APPOINTMENT ¡ SCHEDULE AN EVENT ¡ PRINT THE CALENDAR ¡ CREATE AND SEND A MEETING REQUEST ¡ RESPOND TO A MEETING REQUEST ¡ ADD A CONTACT TO THE CONTACT LIST ¡ SORT THE CONTACT LIST ¡ PRINT THE CONTACT LIST ¡ ADD A TASK TO THE TASK LIST ¡ UPDATE THE TASK LIST ¡ MANUALLY AND AUTOMATICALLY RECORD JOURNAL ENTRIES ¡ CREATE A NOTE ¡ SAVE A NOTE IN A FILE

6. Fourth R Inc. 6 CONVENTIONS ¡ PREPARATION ¡ ACTION (You Do) ¡ COMPUTER RESPONSE / Comments ¡ Choose... ¡ Click on... ¡ Type: ¡ [ENTER]

7. Fourth R Inc. 7 AGENDA ¡ INTRODUCTION ¡ GETTING STARTED ¡ SENDING AND RECEIVING MAIL MESSAGES ¡ MANIPULATING AND MANAGING MAIL MESSAGES ¡ SETTING UP APPOINTMENTS ¡ SETTING UP MEETINGS ¡ CREATING A CONTACT LIST ¡ CREATING A TASK LIST ¡ MAINTAINING A JOURNAL ¡ USING THE NOTES FOLDER ¡ FINAL CASE STUDY

8. Fourth R Inc. 8 OUTLOOK APPLICATION WINDOW

9. Fourth R Inc. 9 NAVIGATION PANE

10. Fourth R Inc. 10 DISPLAYING HELP INFORMATION ¡ HELP, MICROSOFT OFFICE OUTLOOK HELP COMMAND or ¡ MICROSOFT OFFICE OUTLOOK HELP BUTTON or ¡ TYPE A QUESTION FOR HELP BOX

11. Fourth R Inc. 11 CREATING AND SENDING A MAIL MESSAGE ¡ FILE, NEW, MAIL MESSAGE COMMAND, ACTIONS, NEW MAIL MESSAGE COMMAND or NEW MAIL MESSAGE BUTTON (to create mail message) ¡ SEND BUTTON (to send mail message)

12. Fourth R Inc. 12 ATTACHING AN EXTERNAL FILE TO A MAIL MESSAGE ¡ INSERT, FILE COMMAND or ¡ INSERT FILE BUTTON

13. Fourth R Inc. 13 INCLUDING A FOLLOW-UP FLAG IN A MAIL MESSAGE ¡ MESSAGE FLAG / FOLLOW UP BUTTON

14. Fourth R Inc. 14 FORMATTING A MAIL MESSAGE ¡ OPTIONS ON E-MAIL (OR FORMATTING) TOOLBAR

15. Fourth R Inc. 15 CHANGING THE INBOX FOLDER VIEW ¡ VIEW, ARRANGE BY, CURRENT VIEW COMMAND

16. Fourth R Inc. 16 REGROUPING THE INBOX LISTING ¡ CLICK ON FIELD HEADING or ¡ VIEW, ARRANGE BY COMMAND

17. Fourth R Inc. 17 CREATING A NEW FOLDER ¡ FILE, NEW, FOLDER COMMAND or ¡ FILE, FOLDER, NEW FOLDER COMMAND or ¡ FOLDER OPTION in New button list

18. Fourth R Inc. 18 MOVING A MAIL MESSAGE INTO A FOLDER ¡ EDIT, MOVE TO FOLDER COMMAND or ¡ MOVE TO FOLDER BUTTON

19. Fourth R Inc. 19 OUTLOOK CALENDAR

20. Fourth R Inc. 20 SCHEDULING A SINGLE APPOINTMENT ¡ FILE, NEW, APPOINTMENT COMMAND or ¡ ACTIONS, NEW APPOINTMENT COMMAND or ¡ NEW APPOINTMENT BUTTON or ¡ ENTER INFORMATION DIRECTLY INTO SCHEDULE PANE

21. Fourth R Inc. 21 SCHEDULING A RECURRING APPOINTMENT ¡ ACTIONS, RECURRENCE COMMAND or ¡ RECURRENCE BUTTON

22. Fourth R Inc. 22 SCHEDULING AN EVENT ¡ ACTIONS, NEW ALL DAY EVENT COMMAND

23. Fourth R Inc. 23 CREATING AND SENDING A MEETING REQUEST ¡ ACTIONS, PLAN A MEETING COMMAND (to create meeting request) ¡ SEND BUTTON (to send meeting request)

24. Fourth R Inc. 24 ADDING A CONTACT TO THE CONTACT LIST ¡ FILE, NEW, CONTACT COMMAND or ¡ ACTIONS, NEW CONTACT COMMAND or ¡ NEW CONTACT BUTTON

25. Fourth R Inc. 25 ADDING A TASK TO THE TASK LIST ¡ FILE, NEW, TASK COMMAND or ¡ ACTIONS, NEW TASK COMMAND or ¡ NEW TASK BUTTON

26. Fourth R Inc. 26 MANUALLY ENTERING A JOURNAL ENTRY ¡ FILE, NEW, JOURNAL ENTRY COMMAND or ¡ ACTIONS, NEW JOURNAL ENTRY COMMAND or ¡ NEW JOURNAL ENTRY BUTTON or ¡ DRAG ENTRY TO JOURNAL FOLDER in Navigation Pane

27. Fourth R Inc. 27 AUTOMATICALLY RECORDING JOURNAL ENTRIES ¡ TOOLS, OPTIONS COMMAND ¡ JOURNAL OPTIONS BUTTON in Options dialog box

28. Fourth R Inc. 28 CREATING A NOTE ¡ FILE, NEW, NOTE COMMAND or ¡ ACTIONS, NEW NOTE COMMAND or ¡ NEW NOTE BUTTON

29. Fourth R Inc. 29 THANK YOU FOR ATTENDING Please fill out your evaluation form.