1. Performance – Some Best Practices …and Employing Them

2. Our Agenda…  Introductions  Effective Email Management Practices  A Look at… Presentation Techniques  SOAR Analysis of OAQ

3. Our Agenda…  Introductions  Effective Email Management Practices  A Look at… Presentations  SOAR Analysis of OAQ

4. Effective Email Management Practices

5. AKA: “Zero Inbox” A premise: View your email inbox as a temporary holding place where you need to start processing emails.

6. Only unread or unprocessed Emails are left in the Inbox. (Processed Emails go elsewhere) In other words…

7. Each time you process your email, the goal should be to have your inbox count at zero. Psychologically it is better to know that you have managed your email and that you only have to process whatever is in your inbox. Perhaps a first step can be to eliminate the need for the scrollbar

8. Our Agenda…  Introductions  Effective Email Management Practices  A Look at… Presentations  SOAR Analysis of OAQ

9. Presenting to an Audience

10. Our brain processes VISUALS 60,000 times faster than text * http://visualteachingalliance.com/

11. Approximately 65% * of the population are visual learners http://visualteachingalliance.com/

12. Some current approaches to creating presentations… Microsoft PowerPoint Prezi Presentation (no-software approach) Others?

14. Our Agenda…  Introductions  Effective Email Management Practices  A Look at… Presentations  SOAR Analysis of OAQ

15. SOAR Analysis of OAQ, DC

16. SOAR: Strengths, Opportunities, Aspirations and Results

17.  What an organization is doing really well. This can take into account any beneficial asset or significant accomplishment. S = Strengths:

18.  What latent or hidden gems can be exploited? What circumstances could improve needs or requirements? What weaknesses could be reframed into an opportunity for the benefit of the whole? O = Opportunities:

19.  Ultimately, what is the potential? What is it that the organization, group or office can (and should) be known for? A = Aspirations:

20.  The tangible, quantifiable items that will illustrate that certain goals and aspirations have been achieved. R = Results:

21.  Join In Pairs  10 minutes to interview your partner (20 minutes total)  SOAR: In reporting out we want to learn…  From your perspective, what has been a STRENGTH of OAQ and what are the OPPORTUNITIES to build on those strengths and grow the relationships.  From a broad perspective, what might the office ASPIRE to and what RESULTS might OAQ realize as a result? Paired Interviews & SOAR* * Taken from the Performance Ambassador’s Visual Practice Slide

22. Our Agenda…  Introductions  Effective Email Management Practices  A Look at… Presentations  SOAR Analysis of OAQ

23. Open Consultation…