1. Thematic Service Knowledge and Research Swiss Agency for Development and Co-operation SDC Thematic Service Knowledge and Research Manuel Flury manuel.flury@deza.admin.ch Phone: +41 31 325 02 56 Knowledge the most important capital

2. Thematic Service Knowledge and Research „The cheapest way to learn is to learn from the experiences from others. “ Knowledge Sharing a wisdom

3. Thematic Service Knowledge and Research „Knowledge Management“ A trendy theme Origins: the development world: facilitating access to knowledge the business world: innovation based on knowledge

4. Thematic Service Knowledge and Research SDC Strategy 2010 Knowledge Knowledge - the most important capital SDC promotes learning processes that are based on knowledge, ability and behaviour, and that extend the possibilities of action. To this end, it incorporates the use of local knowledge, and bases its co-operation with partners on mutual respect.

5. Thematic Service Knowledge and Research „Knowledge for Development“ Optimisation of development and application of knowledge Partners in the South/East and in the North have access to and dispose over knowledge in order to overcome poverty and injustice SDC Strategy 2010 Knowledge Knowledge - the most important capital

6. Thematic Service Knowledge and Research Networks Organisations „Knowledge Pools“- „Knowledge Pools“- Roles of SDC in Knowledge Management Knowledge Pool Programme-/Project-Partnerships Knowledge Pool Networks, Organisations „Knowledge Sharing“ / Learning „Knowledge for Development“ DEZA/FYM 2.02 SDC plans and implements development programmes and projects and manages the related knowledge. SDC promotes and funds knowledge development and learning processes. SDC participates in knowledge development and learning processes and supports them. Knowledge Pool SDC

7. Thematic Service Knowledge and Research „Knowledge Pools“ Networks Organisations The COOF and Knowledge Management Knowledge Pools Programme-/Project- Partnerships „Knowledge Sharing“ / Learning „Knowledge for Development“ SDC/FYM 5.02 SDC plans and implements development programmes and projects and manages the related knowledge. COOF funds knowledge development and learning processes. COOF participates in knowledge development and learning processes and supports them. Knowledge Pool COOF The COOF implements programmes and projects. In collaboration with the headquarters it develops country policies and strategies. It manages the related knowledge. Knowledge Pool Networks, Organisations

8. Thematic Service Knowledge and Research SDC Strategy 2010 Knowledge Knowledge - the most important capital Two units within SDC: SDC Thematic Service: "Mainstreaming learning" SDC ICT for Development Divison : "ICT4D"

9. Thematic Service Knowledge and Research SDC Strategy 2010 Knowledge Knowledge - the most important capital Mainstreaming "learning" Learning Organisation Learning Partnerships -> facilitating learning and learning processes at decentralised levels -> promoting tools and instruments, "good practice" (storytelling, CoP) -> contributing to the creation of an enhancing organisational environment

10. Thematic Service Knowledge and Research Knowledge – the most important capital „Learning Organisation“ … develops and secures organisational competencies related to key roles …cares for a learning culture … opens up access to knowledge and experience SDC as a learning organisation... … places people – collaborators, partners – their knowledge and competencies at the centre … valorises practices of knowledge development and learning

11. Thematic Service Knowledge and Research Individual learning through socialisation to learning about organisational knowledge Group learning through interaction development of a shared belief structure Organisational learning through adapting organisational knowledge to individual beliefs and interpretations Organisational learning „Where you stand or what you know determines what you see and what you choose to be relevant“

12. Thematic Service Knowledge and Research Organisational learning From Knowledge to Change Development of knowledge shared by all Guidelines Social norms Change of... Practices Procedures Decision making structures Through Internal contacts, Imitation Codified procedures External contacts External influence, pressure Self-driven process - More sticks or more carrots? -

13. Thematic Service Knowledge and Research Knowledge Sharing for Knowledge Development in the South and the East Learning process Communiation Providing access Capitalisation of experiences Institutionalisation Guidelines, principles Translation into practice Innovation Practical Experiences Consolidated Knowledge Individual competencies

14. Thematic Service Knowledge and Research „Learning - Partnership“ Elected Persons Network of Producers Government CBO Donor Network of Competence Internat. NGO Local Administration collaboration of several organisations view of reaching a common goal Platform for knowlege development and learning

15. Thematic Service Knowledge and Research „Learning - Partnership“ Elected Persons Network of Producers Government CBO Donor Network of Competence Internat. NGO Local Administration collaboration of several organisations view of reaching a common goal Developing a „learning partnership“includes to clarify and to agree on...

16. Thematic Service Knowledge and Research „Learning - Partnership“ Elected Persons Network of Producers Government CBO Donor Network of Competence Internat. NGO Local Administration collaboration of several organisations view of reaching a common goal Quality of a „learning partnership“ depends on...

17. Thematic Service Knowledge and Research SDC Strategy 2010 Knowledge Knowledge - the most important capital Internet-Platform „ sdc-knowledge“