2. A Successful Dialogue without Adaptation S: Hi, this is AT&T Amtrak schedule system. This is Toot. How may I help you? U: I want a train from Baltimore to New York City on Sunday at 8:30 in the evening. S: Do you want me to find the trains from Baltimore to New York City on Sunday approximately at 8:30 in the evening now? U: Yes. S: I am going to get the train schedules for you. It will take some time depending on the internet traffic. Please wait patiently....

3. A Problematic Dialogue S: Hi, this is AT&T Amtrak schedule system. This is TOOT. How may I help you? U: I'd like to find a train from Ch- to Chicago from Baltimore. S: Sorry, I can't understand you. Please repeat your utterance. U: I'd like to find a train from Baltimore to Chicago. S: I heard you say “leave today around 5 thirty in the morning." Which city do you want to go to? U: I would like to leave Saturday at eight in the morning. S: You can say the arrival city name, such as “New York City." U: Baltimore to Chicago. S: You can say the arrival city name, such as “New York City.” U: Baltimore to Chicago. (I hate it.)

4. U: Train from Baltimore...S:...I heard you s...U: to Chicago.... Hello? S: You can say the name of your departure city, such as "New York City." U: Baltimore. Bal-ti-more.... S: You can say... U: Baltimore. S: Do you want to continue and find a new set of trains? U: Yes. S: You can say "yes" or "I am done here" to find a new set of trains. U: Yes. S: Thank you for using AT&T Amtrak train time table system. See you next time. U: I nev-

5. A Successful Dialogue after Adaptation S: Hi, this is AT&T Amtrak schedule system. This is Toot. How may I help you? U: I need to find a train going to New York City. S: Which city do you want to leave from? U: Baltimore. S: Do you want me to find the trains from Baltimore to DC on Thursday at anytime now? U: No. S: How may I help you? U: I need to leave on Sunday. **TOOT adapts to more conservative dialogue behaviors** S: I heard you say go to DC between 1 night and 8. Do you want me to find the trains from Baltimore to DC on Thursday between 1 night and 8 now? U: No.

6. S: You can say yes or no. U: No. S: How may I help you? U: I need to go to New York City from Baltimore on Sunday at 8:30 pm. S: I heard you say go to Chicago on Tuesday around 8:45 am. Do you want me to find the trains from Baltimore to Chicago on Tuesday around 8:45 am now? U: No. **TOOT adapts to even more conservative dialogue behaviors** S: Which city do you want to go to? U: New York City. S: Do you want to go to New York City? U: Yes. S: Which city do you want to leave from? U: Baltimore...

7. NJFun Dialogues Task Description:"You have lived in Stanhope for many years but have never managed to visit its historic sites. Today you are feeling virtuous. Use RLDS to find out what you can see this morning.” TTS: Welcome to RLDS. Please say an activity name or say 'list activities' for a list of activities I know about. USER: I would like to visit a historic site in Stanhope this morning. TTS: Did you say you are interested in going to a zoo? USER: No. TTS: I know about amusement parks, aquariums, cruises, historic sites, museums, parks, theaters, wineries, and zoos. Please say an activity name from this list. USER: I would like to visit a historic site. TTS: Did you say you are interested in going to a historic site? USER: Yes. TTS: Please give me more information. USER:... TTS: Please tell me the location that you are interested in. You can also tell me the time. …. (8 turns omitted) TTS: Thank you for using the system. Please give me feedback by saying 'good', 'so-so', or 'bad'. USER: Bad. TTS: Goodbye and have a nice day! TTS: Welcome to RLDS. How may I help you? USER: I would like to um find about Stanhope historic sites. TTS: Did you say you are interested in Stanhope? USER: Yes. TTS: What time of the day do you want to go? USER: Uh...morning. TTS: Did you say you want to go in the morning? USER: Yes. TTS: I found 2 historic sites in Stanhope that are open in the morning. They are the Lenape Indian Village, and the Waterloo Village. Thank you for using the system. Please give me feedback by saying 'good', 'so-so', or 'bad'. USER: Good. TTS: Goodbye and have a nice day! Unoptimized SystemOptimized System

8. ITSPOKE Screen Shot

9. Why2-Atlas Screen Shot 4. A rock is thrown straight upward with a velocity v. What is its acceleration at the top of its path? What is its velocity when it comes back to the starting point? Why? At the very top of the path, where the velocity is equal to 0, the acceleration will be -9.8 m/(s*s), the acceleration of gravity. It will no longer have any upward acceleration. When it comes back the its starting point (assuming that it is the ground) its velocity will be equal to 0 because its downward progress will be stopped by the ground Tutor: What is the velocity just before it hits the ground? Student: That will depend on the time that the ball is in the air/distance ball traveled. Tutor: How will it compare with the velocity with which it was thrown up? They will be equal.The height the ball reaches will depend on the initial velocity

10. Example Dialogue with Emotion Labels Tutor: Now this law that force is equal to mass times acceleration, what's this law called? This is uh since this it is a very important basic uh fact uh it is it is a law of physics. Um you have you have read it in the background material. Can you recall it? Student: Um no it was one of Newton's laws but I don't- remember which one. (laugh) (EMOTION = NEGATIVE (uncertain)) Tutor: Right, right- That- is Newton's second law of motion. Student: he I- Ok, because I remember one, two, and three, but I didn't know if there was a different name (EMOTION = POSITIVE (confident)) Tutor: Yeah that's right you know Newton was a genius- Student: (laugh) (EMOTION = POSITIVE (amused)) Tutor: and uh he looked at a large number of experiments and experimental data that was available and from that he could come to this general law and it is known as Newton's second law of motion. Um many many other scientists before him had seen all this data which was collected by scientists but had not concluded this now it looks very simple but to come to the conclusion from a mass of data was something which required the genius of Newton. Student: mm hm (EMOTION = NEUTRAL) Tutor: So now you will give Newton full credit isn't it? (laugh) Student: (laugh) (EMOTION = POSITIVE (amused))